Events Operations Manager Job Beneath the Baobabs

Communication Jobs. Beneath the Baobabs Jobs

Role Overview

The Events Operations Manager is a critical, hands-on role responsible for ensuring the guests safety, the physical infrastructure and core services of the festival run safely and smoothly before, during, and after the event. This position involves managing external contractors, directing internal operations teams, and serving as a key point of contact for critical service providers.

Read More>>>3 Interview Red Flags Recruiters Notice in the First 60 Seconds

Key Responsibilities

Critical Communications and Response

The Operations Manager is the primary contact for immediate operational needs and must respond personally and efficiently to calls from the following core service areas:

• First Aid
• Security
• Accreditation
• Traffic Management

Operational Management and Team Direction

This role involves engaging and directing internal teams and external contractors to manage and solve problems related to core site infrastructure:

System Planning and Implementation

The Operations Manager will be responsible for the planning, documentation, and implementation of robust systems for the following critical areas:

Traffic Management

• Planning and implementing systems for Traffic Management involves:
• Designing clear ingress and egress routes for vehicles, including public transport, vendors, and emergency services.
• Managing on-site parking logistics and directing the parking team.
• Developing contingency plans for adverse weather affecting roads or parking areas.

Accreditation

• Planning and implementing systems for Accreditation involves:
• Designing the flow and security protocols for the Accreditation Centre at the event entrance.
• Managing the production and distribution of wristbands, passes, and vehicle stickers for staff, artists, vendors, and attendees.
• Implementing and managing access control procedures for various zones (e.g., Backstage, VIP, restricted areas).
• Overseeing the accreditation team and ensuring rapid resolution of credential issues.

Qualifications and Requirements

• Minimum of 3 years experience in operations management for large-scale events, festivals, or similar complex projects.
• Proven ability to lead and manage multidisciplinary teams and contractors.
• Exceptional problem-solving skills, especially under pressure.
• Strong verbal and written communication skills.
• Experience working in remote or culturally diverse settings is highly desirable.

Read More>>>How to Fill Employment Gaps in Your CV

How to Apply

Click Here to Apply