Estate Manager Job Centum Real Estate

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Key Responsibilities

Estate Maintenance & Operations

• Perform daily checks to maintain the estate as clean, well-kept, and aesthetically pleasing.
• Oversee landscaping, cleaning, plumbing, and electrical work for the whole estate.
• Ensure security protocols are strictly enforced (such as CCTV, gate access, and guard patrols).
• Prepare and oversee estate budgets, ensuring that spending is in line with approved allocations.
• Maintain a petty cash account and reconcile reports on a regular basis.
• Coordinate major repairs and renovations with external contractors.
• Check estate water, drainage, and sewage systems are functioning properly.

Occupancy & Tenant Management

• Actively market the estate for short-term and long-term tenants.
• Manage tenant screening, onboarding, and lease facilitation agreement.
• Provide high levels of tenant satisfaction via the resolution of issues, complaints, and maintenance requests.
• Conduct house inspections upon the departure of tenants to ensure compliance with the lease agreement.
• Organize tenant engagement programs for the fostering of a robust sense of community.
• Enforce estate rules and log breaches and resolutions of conflict.

Security & Emergency Response

• Implement and maintain 24/7 estate security.
• Be on call for fire emergencies, water leaks, security intrusions, and structural emergencies
• Train estate staff and residents in emergency procedures and safety protocols

Reporting & Communication

• Prepare weekly and monthly reports outlining the performance of the estate on the maintenance, occupancy, security, and finance aspects.
• Maintain open communication lines with homeowners, owners, and stakeholders to update them on estate operations.
• Give advice and suggestions for maximizing estate services and tenant retention.

Requirements

Key Qualifications & Skills

• Demonstrated experience in estate management, property maintenance, or facilities operation.
• Strong capability to handle operations, budgeting, and organizing maintenance activity.
• Strong sales and marketing skills to achieve high occupancy rates.
• Understanding of tenant management, lease contracts, and legalities.
• Ability to train, manage, and assess estate staff (cleaners, guards, landscapers, etc.).
• Strong communication, organizational, and leadership skills.
• Knowledge of property management software and reporting tools is a plus.
• 2-5 years of relevant work experience
• A bachelor’s degree in Engineering, Real Estate, Marketing, Project management- 2nd Class Upper Honours
• High School-Minimum B+ mean score
• Professional qualifications in either estate management, Valuation, facilities management or related courses.

How to Apply:

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