Deputy Director, County Coordination Job SHA

Deputy Director, County Coordination Job

Minimum Qualifications: Masters Degree

Job Term: Permanent and Pensionable

Position Level: SHA 3

Remuneration:

Basic Salary: Kes.243,348 x 12,172 – 255,521 x 12,775 – 268,295 x 13,418 – 281,714 x 14,085 – 295,799 x 14,787 – 310,586 x 15,530 – 326,116 x 16,308 – 342,423 x 17,115 – 359,538 x 17,987 – 377,525 x 18,870 – 396,395 x 19,817 – 416,212 pa.
House Allowance: Kes 65,000/=, Commuter Allowance: Kes 26,000/=, Entertainment Allowance: Kes 12,500/=

Number of positions:1

Qualifications

• Fifteen (15) years of cumulative service period of relevant work experience, with at least three (3) years at Assistant Director level or comparable.
• Bachelor’s Degree in Medicine, Nursing, Clinical Medicine, Medicine and Surgery, Statistics, Mathematics, Health Financing, Health Economics, Pharmacy, Actuarial Sciences, Dentistry, Commerce, Accounting, Business Administration, Finance or Economics, Business, Social Science, or equivalent from a recognized institution.
• Master’s Degree in Medicine, Nursing, Medicine and Surgery, Business Administration, Public Health, Health System Management, Health Economics, Health Financing, Statistics, Mathematics, Strategic Management, Finance, Business Administration, or equivalent from a recognized institution.
• Membership of a recognized professional body/Institute in good standing.
• Certificate in Leadership courses lasting at least four (4) weeks from a recognized institution.
• A valid practicing license where applicable from a recognized institution.
• Demonstrated managerial, administrative, and professional competence in work performance and results.

Responsibilities:

Job Purpose: 

This cadre is responsible for implementing the SHI Act in respective areas of jurisdiction and ensuring efficient and effective service delivery through Branch Offices, Huduma, and Primary Care Network (PCN) Centres. Deputy Directors from Registration and Compliance, Claims Management, and Benefits Management may be deployed to this office.

Job Description: 

• Overseeing implementation of the SHA Act, legislations, policies, strategies, standards, and guidelines.
• Monitoring, analyzing, and reporting on the performance of Branches as a strategic business unit.
• Driving member registration, revenue collection, and claims processing in the Branch.
• Identifying new business opportunities within the Region of jurisdiction through analysis of needs and trends, and providing documented recommendations.
• Initiating and recommending the establishment and relocation of branches within the region.
• Implementing strategies to eliminate fraud, wastage, and abuse at branch level.
• Supporting engagement of communities within the Region to build the credibility and reputation of SHA and the social insurance sector.
• Enhancing communication between Branches in the Region, Headquarters, and other business functions like Huduma Centers.
• Ensuring prudent management of Cost Centers.
• Liaising with branch heads to prepare work plans and budgets.
• Following up medical cases to identify and manage high-risk cost cases.
• Preparing and submitting periodic reports on branch performance.
• Convening periodical stakeholder engagements.
• Ensuring audit functions are conducted at the region and branch offices.
• Preparing regular financial and operations reports for the Region.
• Monitoring benefit administration and utilization in Branches.
• Arbitrating between Branches regarding areas of jurisdictions.
• Providing assurance that appropriate institutional policies and procedures are followed.
• Evaluating the adequacy and reliability of information available to branch management for decision-making.

How to Apply

Applications can be submitted via either application portal https://recruitment.sha.go.ke/ or physically delivered to SHA building 10th floor by clearly marking the position applied for on the envelope.

How to submit online applications

• Create an account
• Complete your profile by filling in your details in all the relevant sections
• Click on the vacancies tab
• On the jobs list, click on View Details to access the details of a particular job
• At the bottom section of the job’s detail, click on Apply to submit your application

Physical applications should be addressed to:

The Chairperson
Social Health Authority
P. O Box 30443-00100
Ragati Road
NAIROBI

Interested candidates should submit their applications, including:

• A cover letter demonstrating suitability for the position.
• A detailed curriculum vitae.
• Copies of academic and professional certificates.
• Contacts of at least three professional referees.

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:

• Certificate of Good Conduct from the Directorate of Criminal Investigations.
• Tax Compliance Certificate from the Kenya Revenue Authority.
• Clearance Certificate from the Higher Education Loans Board (HELB).
• Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
• Report from a Credit Reference Bureau (CRB).

Apply by 19th August, 2025 by 5.00P.M