Debt Recovery Officer Job Consolidated Bank

Banking Jobs. Consolidated Bank of Kenya Jobs

Job Purpose

• Reporting to the Debt Recovery Manager, the Debt Recovery Officer will be responsible for managing the non-performing asset portfolio of the Bank. The job will entail debt recovery, debt collection, debt monitoring, debt restructure, client visit, preparation of NPL reports and proper documentation and attending to court matters.

Key Responsibilities

• Facilitate and negotiate amicable resolutions in Recoveries for the assigned portfolio/ branch.
• Coordinate contacts with debtors for the portfolio/branch assigned and make client visits.
• Where security has been provided or otherwise, liaise with the Debt Recovery Manager to institute recovery proceedings against the clients and oversee the follow up of repossession agents to ensure quick turnaround time on all repossession orders issued.
• Recommend to Manager Recoveries the engagement of the services of an investigator in the event of non-payment to ascertain other client assets that may be used to realize a shortfall arising from a terminated contract.
• Liaise with other service providers such as Debt Collectors, Lawyers, Auctioneers and
• Private Investigators for follow up of instructions issued to them.
• Work closely with the Legal department in the issuance of Statutory notices.
• Maintain updated debtors’ files with notes on all correspondence, meetings and telephone conversations.
• Where necessary, represent the Bank as a witness during court hearings and provide all the necessary support to lawyers acting for the Bank.
• Review of Provisions & Interest Suspense on Sub-Standard, Doubtful & Loss Accounts -(In conformity with prudential guidelines).
• Ensure all the classifications are in line with prudential guidelines requirements.
• Ensure that quality and timely periodic reports are prepared for management review.

Qualifications

• Holder of a bachelor’s degree in Law, Finance, Commerce, Economics Accounting, Banking or any business related field.
• Possession of professional qualifications in Law, Credit Management and Debt collection will be an added advantage.
• Should have at least four years’ experience in debt recovery in a Bank or Financial Institution.
• Should have thorough knowledge of legislation relating to lending and lending portfolio management.
• Should have excellent knowledge of data analysis and Microsoft Excel skills.
• Should have excellent inter-personal, communication and negotiation skills.
• Should have excellent planning, organization, problem solving and analytical skills

How to Apply

Please note that applications with the position applied for clearly indicated on top of the envelope together with a detailed Curriculum vitae and copies of academic and professional certificates, should be HAND DELIVERED or sent through COURIER/POST OFFICE to the Bank’s Head Office located at Consolidated Bank House, Koinange Street, 6th Floor on or before Tuesday, 26th May 2026 at 5.00 pm and addressed to:

The Head of Human Resources
Consolidated Bank of Kenya Limited
P.O. Box 51133 – 00200
NAIROBI