Communications & Community Associate NGO Job Chancen International

Communications & Community Associate NGO Job. Communication Jobs In Kenya

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Roles, Responsibilities, and Duties

Communication Responsibilities:

• Develop and implement communication strategies to enhance Chancen Kenya’s brand positioning and stakeholder engagement.
• Design and lead social media campaigns to increase engagement with potential and existing members.
• Manage and maintain social media platforms (Facebook, Twitter, Instagram), ensuring consistent messaging and timely responses.
• Lead broader media campaigns in major publications, radio, and TV to enhance public awareness of Chancen Kenya’s work.
• Create compelling visual media assets (graphics, videos, infographics) to share Chancen’s value proposition and story through written posts and film.
• Collect and curate member testimonials to showcase the impact of Chancen Kenya’s programmes
• Collaborate with the Members Affairs team to align branding, messaging, and outreach efforts.
• Monitor social media and online platforms to track conversations, respond to inquiries, and manage brand reputation.
• Plan and execute events, ensuring smooth media outreach and collaboration with vendors and partners.
• Regularly assess communication effectiveness through analytics, feedback, and stakeholder insights.

Community Engagement Responsibilities:

Student Monitoring and Support

• Assist students with academic-related concerns.
• Conduct and coordinate trimester activities, including Chancen values training and financial literacy workshops.
• Follow up with students who violate Chancen rules and values.
• Manage and resolve student disciplinary issues.
• Conduct campus visits to address student queries.
• Perform monthly check-in calls with students.
• Respond to inquiries from applicants, guardians, students, and stakeholders through departmental communication channels.

Alumni Support

• Lead on communications with Chancen alumni, creating a strategy for engagement and ongoing support.
• Support the implementation of community engagement activities that align with Chancen Kenya’s goals.
• Support the implementation of community-building events, for example celebration events, workshops and networking sessions.
• Support the coordination with community leaders/ambassadors to foster inclusivity and support networks, including targeted support for marginalized groups such as people living with disabilities.
• Track engagement metrics and community feedback to refine strategies and measure impact.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, Business, Management, or a related field.

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How to Apply

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