Carlcare Phone Technicians Job GEA

Technician Jobs. GEA Jobs.

The Carlcare Phone Technician role is a technical position focusing on the repair and maintenance of mobile devices. GEA branches receive numerous customer requests for troubleshooting and repair, and technicians will ensure these needs are met promptly and effectively.

Key responsibilities include:

• Diagnosing hardware and software issues on mobile devices and recommending appropriate solutions.
• Performing repairs on smartphones and other electronic devices using industry-standard tools and techniques.
• Handling warranty service requests as per Carlcare protocols and maintaining accurate repair records.
• Advising customers on best practices to maintain their devices and avoid common issues.
• Ensuring high-quality repair standards and reducing the rate of repeat complaints.
• Managing spare parts inventory, ensuring availability of necessary components for common repairs.
• Providing technical support to shop assistants and other staff on product-related issues.
• Maintaining a clean and organized workspace that adheres to safety and operational standards.
• Keeping up to date with advancements in mobile phone technology and repair techniques.

Carlcare Phone Technicians play a critical role in building customer trust through reliable technical support. The ability to work with precision and attention to detail will be essential in this position.

How to Apply

GEA invites all interested candidates who meet the criteria of the above roles to submit their applications. Applicants should prepare a CV alongside a handwritten application letter. Submissions can be delivered to any of the company’s branches or sent via email to hr@gea.co.ke. Applicants must clearly state their preferred town for initial placement in their application.

The deadline for submission is the 20th of August, 2025. Applications will be reviewed on a rolling basis, meaning early submission is encouraged. Only shortlisted candidates will be contacted for the next stage of the recruitment process.