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Role Purpose
The Business Development & Operations Manager will lead the rollout, commercialization, and growth of the Kilikawi platform within the Kisii Smart Community. They will drive business partnerships, strengthen last-mile service offerings (e.g. FMCG sales, transport-as-a-service, trading), and oversee effective project implementation with hub managers and technicians. The role requires a mix of business acumen, operational leadership, project management and community engagement to ensure sustainability and scale of Kilikawi as a business model and support diversification into avocado and horticultural trading.
Key Responsibilities
Business Development & Partnerships
- Identify and secure strategic partners, off-takers, and collaborators to scale Kilikawi and other community services.
- Develop proposals and manage relationships with stakeholders (private sector, NGOs, cooperatives, etc.).
- Position Kilikawi as a replicable business for other platforms and communities.
Operations & Implementation
- Oversee day-to-day implementation of Kilikawi services through hub managers and technicians.
- Ensure smooth delivery of last-mile services including FMCG distribution, transport solutions, and agri-trading.
- Develop operational plans, budgets, and reporting frameworks.
Sales & Commercialization
- Design and execute sales strategies for farmer uptake of Kilikawi services.
- Monitor revenue performance and adjust models to improve farmer adoption and business viability.
Data, Monitoring & Reporting
- Ensure robust data collection and analysis on Kilikawi usage, farmer adoption, and business performance.
- Generate insights to inform scaling and adoption strategies.
Agribusiness Development
- Support the launch and growth of avocado and horticultural trading within the community.
- Build market linkages and strengthen value chain efficiencies.
Qualifications & Skills
- Bachelors degree in Business, Agribusiness, Development Studies, or related field (Masters an added advantage).
- 5+ years experience in business development, operations management, or agribusiness projects.
- Proven track record in building partnerships, sales, and managing field operations.
- Strong project management and financial planning skills.
- Familiarity with rural communities, agriculture, and last-mile distribution models.
- Excellent communication, negotiation, and team leadership abilities.
Technical Skills
- Business development: market scoping, partnership development, project management, reporting, CRM management, contract management.
- Operations management: budgeting, work planning, logistics coordination.
- Sales & CRM: familiarity with CRM methodologies, leveraging email and g-suite.
- Data analytics: Excel (advanced), Google Sheets,
- Digital literacy: mobile data collection tools (e.g., Google Forms, ODK)
- Agribusiness knowledge: value chain analysis, market systems development, agro forestry.
- Financial literacy: P&L management, cost-benefit analysis, pricing models.
How to Apply
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