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Branch Manger- Nairobi Job Mwananchi Credit
Administration Jobs. Mwananchi Credit Jobs.
Key Responsibilities
- Oversee daily branch operations and monitor staff performance
- Achieve sales targets and grow the branch’s customer base
- Ensure adherence to all regulatory, legal, and compliance requirements
- Handle customer escalations and maintain high service quality standards
- Prepare, review, and submit branch financial reports
- Implement strategies to improve branch efficiency and profitability
- Lead, mentor, and motivate the branch team for optimal performance
Must-Have Qualifications
- Bachelor’s degree in Business, Finance, or a related field
- 3–5+ years’ experience in a microfinance or financial institution (preferred)
- Proven leadership or supervisory experience
- Strong understanding of financial products and customer relationship management
- Excellent communication, problem-solving, and decision-making skills
- Ability to work under pressure and meet targets
What We Offer
- Competitive salary and performance-based incentives
- Opportunities for career growth and professional development
- Supportive and collaborative work environment
How to Apply
Qualified candidates should submit their applications including:
- Updated CV highlighting relevant experience
- Cover letter stating the preferred branch location (Voi, Pension Branch – Nairobi, or Homabay)
- Three professional references
Application Deadline: Wednesday, 15th August 2025
Email: careers@mwananchi.co.ke
Subject Line: Application for Branch Manager – [Preferred Branch]
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