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Responsibilities
- Achieve budgeted branch sales and profit targets.
- Champion and ensure an exceptional brand experience at the branch level.
- Identify and develop new offsite/corporate business opportunities to boost sales.
- Review all branch section (FOH/BOH/Café) performance against set KPIs.
- Ensure individual team member alignment with overall branch goals.
- Embed a high culture of food safety and quality standards.
- Strictly adhere to proper food handling procedures at all times.
- Conduct detailed verification of all incoming goods to ensure quality and conformity.
- Guarantee all in-branch products consistently conform to set standards (right product, place, time, temp, price).
- Oversee effective stock and cash management, ensuring accountability and asset custody.
- Drive consistent sales growth across all channels (dine-in, takeaway, drive-through, delivery, curbside).
- Review individual FOH sales performance and guide action plans for target achievement.
- Provide constructive feedback to BOH, GA, & Barista teams for continuous improvement.
- Ensure exceptionally high Health, Safety, and Hygiene standards, including team training and current licenses.
- Track and communicate branch/individual performance through daily, weekly, and monthly reports.
Requirements
- A Diploma in a business-related field. Hospitality-relateded course will be an added advantage.
- Computer literate (Ms Word/Excel)
- Experience with Restaurant ERP Systems (POS/Gaap/Micros/Aura etc)
- Three (3) years of experience in the hospitality industry one (1) of which must have been as anassistant branch manager
- Good understanding of key restaurant metrics and how to drive them
- Good understanding of data analysis and use of data to drive business understanding
- Ability to manage and lead diverse, young and vibrant teams.
- Entrepreneurial: ability to conceive, translate to projects and exploit market opportunities profitably.
How to Apply
Send your CV to: jobs@peoplelink.co.ke with the subjec
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