Benefits Specialist Job Solvo Global

HR Jobs. Solvo Global Jobs.

Responsibilities

• Employee Support: Actively monitor and respond to employee inquiries via the Zoom phone queue and department email.
• Claims Management: Process Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD) claims, assisting with resolution and enrollment updates.
• Payroll Coordination: Ensure all employee benefit enrollments and payroll deductions are entered accurately. Set up and maintain employer contributions within the payroll system.
• Open Enrollment (OE): Prepare OE workbooks and execute assigned tasks during the annual open enrollment period.
• Auditing: Perform regular audits of benefit deductions and calculate arrears for missed deductions when necessary.
• Carrier Liaison: Communicate directly with insurance carriers to resolve plan-specific issues and request ID cards.
• System Maintenance: Generate reports from PrismHR and handle manual system updates in carrier portals.
• Compliance: Maintain general knowledge of COBRA, retirement plans, and reconciliation while adhering to departmental KPIs.

Qualifications

• Academic Background: Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Professional Experience:
• 3 to 5 years of total professional experience.
• Minimum 2 years of experience specifically in Benefits Administration.
• 2 to 5 years in customer service or client-facing administrative roles.
• Language Skills: Advanced English Level (90% proficiency in Reading, Writing, and Conversational skills).
• Technical Skills: Intermediate proficiency in Microsoft Office. Prior experience with PrismHR or Client Space is highly desirable.
• Soft Skills: High attention to detail (meticulous), proactivity, teamwork, and high frustration tolerance.

How to Apply

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