Customer service staff solve problems and answer questions to keep clients happy. You’ll talk to people, reassure them, and make their day better. If you’re friendly, calm, and a good listener, you’re perfect for this. These roles are everywhere and full of opportunity.
Apply for customer service jobs now on the CSS job board.
Based on 2026 Kenyan Statutory Rates (NSSF cap KSh 6,480).
Customer Service Jobs, Amentum Jobs. Job Responsibilities: The Customer Services Manager is responsible for delivering exceptional customer service by addressing and resolving customer requests, providing accurate information, and fostering a positive customer experience. Core responsibilities include, but are not limited to: Minimum…
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Customer Service Jobs, Henkel Jobs. About this Position Customer Service and Logistics Specialist responsible for supporting both customers and supply chain operations by managing orders and ensuring smooth logistics processes. Responsibilities Qualifications How to Apply Click here to apply
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Customer Service Jobs. HCS Affiliates Group Jobs Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit A Staff Coordinator, who will be a key point of contact between the company and their…
Banking Jobs. National Bank of Kenya Jobs. Position Scope: The role serves as a critical communication link between the Bank and customers through digital channels – telephone, SMS, emails, social media to address customer queries and complaints, and provide information…
Customer Service Jobs. Artcaffe Coffee and Bakery Jobs Artcaffé is looking for a data-driven and customer-focused CRM Manager to join our team. This role is ideal for someone who is passionate about building meaningful customer relationships, leveraging data insights, and…
Admin Jobs, Amentum Jobs. Job Responsibilities: Minimum Requirements: Preferred Qualifications: How to Apply Click here to apply
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Customer Service Jobs, Amentum Jobs. The Ship’s Store Customer Services Manager is responsible for leading and overseeing customer service operations within the Ship’s Store. This role requires a leadership mindset, excellent interpersonal skills, and the ability to ensure exceptional levels of service…
Customer Service Jobs, Maersk Line Jobs. The Customer Solutions Partner will be responsible for supporting account owners with the creation of E2E solutions and value propositions (including monetary value to customers) by ensuring alignment between customer needs, local product capabilities…
Customer Service Jobs, Maersk Line Jobs. The Area Head of Customer Success acts as a strategic partner to the Area Sales Manager driving the Sales Leadership Team (SLT) agenda, team insights, identifying where to prioritize focus and ensuring alignment with…
Customer Service Jobs. Moko Home + Living Jobs Moko Home + Living is looking for a Senior Officer, Customer Experience to join the team at MoKo.If you love creating amazing customer experiences, leading teams, and using data to improve how things…
The Client Manager is a seasoned subject matter expert. This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and manages and grows relationships to drive expansion and renewals across all solution areas….
Customer Service Jobs, Network International Jobs. About the Role: The job holder will be responsible for managing, overseeing, and leading the customer care functions and activities across Africa. This position is responsible for developing customer care processes and procedures, including…
Customer Service Jobs, M-KOPA Solar Jobs. We are looking for a BPO Operations Manager to provide dedicated operational leadership for M-KOPA Kenya’s outsourced Customer Care operations, managing over 500 agents across two BPO partners. This role offers the opportunity to…
Customer Service Jobs. Talent Grid Africa Jobs In this role, you will actively contribute to client onboarding, relationship management, and cross-functional collaboration, working closely with recruitment, sales, and project teams to ensure alignment and service excellence. At the same time,…
Procurement Jobs, Nestle Jobs. Position Summary With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do, and our people are always looking…
Banking Jobs, Equity Bank Jobs. The Role Purpose Support the implementation, governance and continuous improvement of the Customer Experience (CX) Knowledge Management and Training Framework. The role coordinates knowledge capture, develops and maintains CX training content, facilitates learning sessions, and…
Customer Service Jobs, NTT Data Jobs. The Managed Services Client Delivery Specialist is a seasoned subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company’s…
Customer Service Jobs, Old Mutual Jobs. The Contact Centre Clinical Executive is responsible for delivering efficient, accurate, and professional customer support through multiple communication channels, including phone calls, email, and other available platforms. Key Tasks & Responsibilities Skills & Competencies…