Call Center & Customer Support Trainer Job Mediacrest Training College
Customer Service Jobs. Mediacrest Training College Jobs. Call Center & Customer Support Trainer delivering training on customer service principles and techniques, requiring a Diploma/Degree in Communications or Business with 3+ years experience in customer support or call center operations, in an education environment, on-site role.
Qualifications:
- Diploma/degree in Communications, Business, Public Relations, or a related field.
- 3+ years of experience in customer support, call center operations, or quality assurance.
- Expert knowledge of customer service principles, techniques, and KPIs. In-depth understanding of CRM software, ticketing systems, and telephony systems.
- Excellent communication, interpersonal, and problem-solving skills. Strong soft skills and ability to manage difficult conversations.
How to Apply
send your CV to: careers@mediacrestcollege.com
🚨 Before You Apply for This Job.
This job will attract 1000+ applicants. Only a few will be shortlisted. Most candidates will be rejected — not because they are not qualified, but because their CV does not clearly show how they qualify.
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