Customer Experience Coordinator Job AIC Kijabe Hospital
Communication Jobs, AIC Kijabe Hospital Jobs. Responsible for receiving and managing patient feedback, resolving customer concerns, coordinating with hospital teams, conducting satisfaction surveys, monitoring service issues, and preparing reports on customer experience. Requires a degree in Communication, Public Relations, Marketing, or a related field, with at least three years’ customer-facing experience, preferably in healthcare. The position is based in Kijabe and requires on-site work.
Qualifications & Skills
- Degree in Communication, Public Relations, Marketing or a related field from a recognized institution
- Certification in Customer Experience Management (e.g., CCXP) is an added
- A minimum of three (3) years relevant experience in a comparable customer-facing role preferably in the Healthcare industry
- A person of high integrity in their personal conduct and handling of sensitive data
- Proficient in Microsoft Office and client feedback (Customer relationship management system)
How to Apply
1. Applying For Jobs That You Qualify But Not Getting Interviews?
Click Here And Get An Expert Review Of Your CV From Our Recruitment Team Plus 3 Months Job Search Assistance. Land Your Next Job Faster.
2. Register your CV with us today for a better job.
Upload your CV to be considered for jobs that match your skills, experience and career level. Upload your CV here — It's free.
3. Stay relevant in a competitive job market.
Register for short professional courses starting next month. See courses starting next month.
4. Pass Your Next Job Interview With Confidence
Learn how to confidently sell your value and negotiate best salary in interviews. Click here for interview preparation. Interview with confidence.
Job Seeker Testimonials
Since 2011 Corporate Staffing has helped over 13,000 job seekers across Kenya secure new jobs with our clients. Read our job seekers’ success stories here.