Safeguarding Officer NGO Job SHOFCO

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Job Description

SHOFCO is committed to strengthening our Child/Adult Safeguarding work with robust mechanisms for awareness, prevention, reporting, responding, and offering support to survivors, promoting a child and adult safe environment, and holding those responsible for abuses to account. This position aims to address and limit risks of abuse and harm directly or indirectly created by SHOFCO’s presence.

The Safeguarding Officers, with support from the Safeguarding Manager oversees the implementation of the safeguarding policies and guidelines, including the Child Protection (CP) Policy, DEI Policy, and the Code of Conduct (CoC), with the aim of creating a working environment free from abuse of children or vulnerable adults perpetrated by SHOFCO or its representatives.

Key Roles and Responsibilities

• Responsible for the management and implementation of the Safeguarding procedures in close collaboration with safeguarding manager, people and Culture department.
• Support the collection of reports from the field, collating, drafting, editing and submitting to the Safeguarding Manager for review and final submission to Chief people and culture officer, and to donors as necessary
• Ensure proper documentation and responding to safeguarding concerns, procedures, referral agencies and other service providers, and giving prompt reports from the field.
• Cooperate with the safeguarding manager, People and culture department & Compliance Team in the selection, set-up and roll-out of a whistleblowing mechanism, allowing the reporting of incidents anonymously.
• Provide technical support and guidance to the database and information management teams, ensuring that data is collected and stored properly, and is used effectively in reporting and as a program management, monitoring and evaluation tool. Track progress against activities and outputs as committed
• Provide support to new cycles of staff training, including logistical coordination in other SHOFCO regions/ locations
• Support the implementation of training sessions for partners and government counterparts
• Develop and maintain a log of scheduled trainings and for both internal and external events
• Support the development and implementation of internal protection mainstreaming training and other efforts

Communications and advocacy:

• Assist field teams in the identification and compilation of key protection information and issues for preparing protection briefs and advocacy documents as needed
• Communicate the Safeguarding Policy, procedures and prevention measures through internal information channels to staff and participants

Develop sensitization and training measures for the different needs of the stakeholders within the organization and act as a technical person for the program sites

• Analyze daily, weekly and monthly reports for identification of key achievements, challenges and advocacy issues
• Draft briefs and other advocacy documents on safeguarding
• Support in on going capacity building of staff and induction of newly on boarded staffs
• Any other duty as assigned by the safeguarding Manager

Coordination and representation:

• Assist in coordination with other NGOs, Partners, Government, as requested by the Safeguarding Manager
• Represent SHOFCO in Safeguarding/ protection program in coordination forums, as requested by the Safeguarding Manager

Requirements for the role/ Qualifications;

• Have a Bachelor’s Degree or Diploma in the following areas of expertise; Gender, Protection, Community development, Social work
• Having worked in Child protection/ safeguarding units or department for not less than 4 years in the capacity of an officer.
• Ability to conduct independent investigations
• Experience using dash boards for reporting and data collection
• Extensive experience in safeguarding or protection roles
• In-depth knowledge of current child protection policies, practices, and legislation, including the Children Act, 2022 (Kenya), the provisions of the Constitution of Kenya and other laws pertaining to children’s rights and sexual harassment, as well as international protocols such as the Convention on the Rights of the Child and the Universal Declaration of Human Rights
• Confidence and assertiveness to challenge more experienced and senior colleagues when necessary
• Excellent communication and listening skills in English, with a proven ability to write and edit reports, briefing documents, and monitoring reports
• Strong interpersonal skills and the ability to communicate tactfully and sensitively with a wide range of people in a large organization
• Experience in designing and delivering training or workshops to diverse stakeholders The ability to manage stress and remain flexible in challenging working conditions
• A proactive approach to problem-solving and the ability to implement continuous improvement initiatives
• Demonstrated ability to protect rights of the children and vulnerable adults
• Excellent organizational and coordination skills and the ability to meet regular deadlines.
• Excellent self-awareness and understanding of the need for self-care, personal strength and resources to face possible hostilities related to its tasks.

How to Apply:

Interested applicants should email their applications together with a detailed Cover letter and CV to recruitment@shininghopeforcommunities.org indicating Safeguarding Officer as the Subject line.

Applications without this information will not be considered. Only shortlisted candidates will be contacted. Applications should reach us not later than 19th September 2025.