Relationship Manager, Water, Sanitation & Hygiene (WASH) Job NBK

Banking Jobs. National Bank of Kenya Jobs.

Job Reference No: NBK/RET/26/2026

Position Scope:

This position is responsible for establishing and maintaining a portfolio of WASH clients within the sector ecosystem and onboarding relationships that will drive growth in revenues, Assets & Liabilities, customer numbers and value propositions that impact on improving water and sanitation to the communities within NBK
area of operation.

Key Responsibilities:

• Ensure Growth of the portfolio of existing WASH clients both in asset and liabilities.
• Work towards Increase products uptake for existing and new relationships in WASH.
• Product development and improvement of existing products.
• Growth in revenue from joint programs of revenue share on collections, Lending and smart metering.
• Onboarding new WSPS (Public & private) targeting 50% of entire water ecosystem.
• Maintain good WASH portfolio of client’s good utilization of bank products.
• Develop new relationships with billing/ERP system providers for integrations of payment/collection systems.
• Manage stakeholders’ relationship in water and sanitation: Water services providers Association (WASPA), Water service trust fund (WSTF), Smart metering companies, amongothers.
• Liaison with development Partners in water and sanitation; Water.org, Aqua for All, KPWF and Finish Modial etc.

Qualifications

• Bachelor’s Degree in Business, Project Management, or related field.
• Masters’ Degree in a relevant field is an added advantage.
• Minimum banking experience of 8years with good credit analysis experience.
• Minimum of two years’ experience closely working with development partners/Donors or NGOs.
• At least 2year experience in WASH environment in financing, advocacy or civil society.
• Appreciation of compliance with relevant regulatory bodies.
• Good understanding and practical experience dealing with WASH regulatory and compliance requirements.
• Strong leadership, interpersonal skills, and team player.
• The ability to work in a team and individually.
• Sound decision-making

How to Apply

Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by Monday, 25th May 2026

Indicate Name of Job on email subject.

Please note that applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted for the next stage/s of the process.