| |

Quality Improvement Officer Job M.P. Shah Hospital

Job Title: Quality Improvement Officer
Date Posted: 28/09/2026
Job Type: Full Time
Job Level: Middle
Employer: M.P. Shah Hospital
Industry: Quality Control
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 04/10/2026

Quality Control Jobs, M.P. Shah Hospital Jobs. Quality Improvement Officer coordinates hospital quality management systems, audits clinical standards, and drives patient safety initiatives, requires a Healthcare/Nursing/Public Health Degree and 3+ years clinical QA experience.

Job Purpose

M.P. Shah Hospital is looking to recruit a professional and evidence-driven person for a vacancy in Quality Improvement Officer.

Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analysing, identifying and monitoring quality programs, and ensuring quality improvement systems are maintained in accordance with best practice standards.

Duties & Responsibilities

  • Leadership and direction – Support the implementation of the quality improvement programme for the hospital. Provide professional advice on operational excellence throughout the hospital. Planning, priority setting and decision making to ensure that quality and risk management is implemented across the organization.
  • Performance and Process Improvement (PPI) – Provide support and coordination to department and service leaders for quality improvement measures and activities across the hospital. Facilitate development of standards, policies and procedures for quality improvement.
  • Monitoring and Evaluation – Implement monitoring and evaluation frameworks for quality improvement in the hospital. Develop monitoring and audit tools for all quality aspects in the hospital, coordinate and lead a monitoring and evaluation team, and provide leadership and support for all teams during the process.
  • Data analysis, Validation, Benchmarking and Reporting – Implement data analysis and data validation policies and procedures. Initiate and develop implementation of data collection and subsequent improvements. Support departments and teams in analysis of quality data relevant to their departments, offering support and guidance as required. Participate in internal and external benchmarking.
  • Coaching, Mentoring and Training – Mentor and develop teams on quality improvement in assigned departments. Develop and participate in regular quality improvement trainings.
  • Research and Innovation – Participate in quality improvement research to ensure the hospital keeps improving in line with best practice and evidence-based practices. Regularly innovate or recommend innovative solutions which will solve quality and patient safety challenges in the hospital.
  • Regulatory and accreditation – Participate in AMUA and JCI accreditation standard implementation across the whole hospital, and act as the JCI Survey Coordinator. Participate in ISO standards implementation and the KAIZEN implementation process.
  • Risk Management – Implement an effective risk management programme in the designated department(s). Participate in risk management activities.

Qualifications & Requirements

  • Bachelor’s degree in Nursing or a related field
  • Basic Certification in Healthcare Quality
  • At least 3 years’ relevant experience in a hospital setting, in clinical or quality improvement
  • Must have a valid practising licence
  • Must be computer literate

How to Apply

Click here to apply

Job Seeker Testimonials
Since 2011 Corporate Staffing has helped over 13,000 job seekers across Kenya secure new jobs with our clients. Read our job seekers’ success stories here.

Job Search Support Service:
Every month, we help qualified professionals get hired faster. Click below to explore the job search services that support you. Trusted recruiters in Kenya:
1. Found a job you really like? Dont apply with the same CV. Click here for CV customization
2. Used AI to write your CV but still not getting interviews? Click here for FREE CV Review & Upgrade
3. Do you have an upcoming interview? Click here for interview coaching and preparation
4. Review our marketable short courses, i.e public speaking, project management, digital skills, trainer of trainers etc. Click here for short course that are in demand

Employer Services:
Explore Our Recruitment Services
Discover Our HR Services
Employer Of Record Service In Kenya
Payroll Processing Service

Training Services:
Leadership training for supervisors & managers
Sales Training for your team
Customer service training