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Quality Assurance & Testing Officer Job Family Bank

Job Title: Quality Assurance & Testing Officer
Date Posted: 08/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Family Bank
Industry: Quality Control
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 15/09/2026

Quality Control Jobs. Family Bank Jobs. Quality Assurance & Testing Officer executing software test plans, identifying system defects, and ensuring application reliability, requiring a Computer Science or IT degree, ISTQB certification, and 2+ years experience.

Reporting To: Solution Architecture Lead

Job Purpose:

To design and document technology solution architectures that meet business requirements, comply with the Bank’s Enterprise Architecture standards, and deliver secure, scalable, and cost-effective outcomes. The Solution Architect works closely with project managers, business analysts, QA teams, and integration engineers to translate business and functional requirements into well-defined architectural designs, ensuring that all solutions are fit for purpose and aligned to the Bank’s technology roadmap.

Key Responsibilities:

Solution Design & Documentation

  • Design and document end-to-end solution architectures for assigned ICT projects and technology changes.
  • Produce High-Level Design (HLD) and Low-Level Design (LLD) documents, architecture decision records, data flow diagrams, and integration specifications.
  • Evaluate alternative solution options and recommend the most appropriate architecture based on business needs, cost, and risk.
  • Ensure all solution designs are reviewed and approved by the Solution Architecture Lead before submission.
  • Maintain architecture artefacts throughout the project lifecycle and update documentation post-implementation.

Enterprise Architecture Alignment

  • Ensure all designed solutions comply with the Bank’s Enterprise Architecture framework, standards, and guidelines.
  • Identify and flag deviations from EA standards to the Solution Architecture Lead.
  • Contribute to the maintenance and evolution of the architecture repository.
  • Apply established reference architectures and design patterns in solution design work.
  • Project & Stakeholder Engagement
  • Engage with Business Analysts to understand and translate business requirements into technical architectures.
  • Collaborate with System Integrators, developers, and QA teams to ensure architecture designs are accurately implemented.
  • Participate in project meetings, technical design reviews, and architecture workshops.
  • Provide technical guidance to development and integration teams throughout the build phase.
  • Prepare and present solution architecture designs to the Solution Architecture Lead and project governance forums

Security & Compliance

  • Incorporate security controls, data protection requirements, and compliance considerations into all solution designs.
  • Coordinate with the Information Security team to conduct architecture security reviews for assigned solutions.
  • Ensure designed solutions comply with CBK technology regulations and the Bank’s ICT policies.
  • Change Impact Assessment & Continuous Improvement
  • Assess the architectural impact of proposed technology changes and provide input for Change Approval Board submissions.
  • Contribute to the continuous improvement of architecture standards, templates, and methodologies.
  • Stay current on emerging technologies, architecture patterns, and industry trends relevant to banking.
  • Participate in team knowledge-sharing and professional development activities

Academic & Professional Qualifications

  • Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field (required).
  • TOGAF Foundation certification is an added advantage.
  • Cloud architecture certification (AWS, Azure, or GCP – Associate or Professional level) is an added advantage.
  • ITIL Foundation certification is an added advantage.

Experience Requirements

  • Minimum 3–5 years’ experience in solution architecture, systems design, or software development.
  • Demonstrated experience in designing technology solutions for banking or financial services environments.
  • Experience in integration design and API architecture.
  • Exposure to cloud architecture and hybrid deployments.
  • Experience producing architecture documentation (HLDs, LLDs, architecture diagrams).

How to Apply

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 15th September 2026. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

“We are an equal opportunity employer”

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