CCTV Controller Job (30K)

Security Jobs.

Duties and Responsibilities

CCTV Surveillance Monitoring

• Continuously monitor live CCTV camera feeds to detect suspicious behavior, unauthorized access, safety hazards, or criminal activity across all monitored areas.
• Apply sound judgment to assess whether observed activity requires escalation, investigation, or immediate action.
• Maintain vigilant awareness throughout the shift to ensure no blind spots or critical moments are missed.

Incident Detection and Response Coordination

• Respond promptly to any alerts or real-time incidents, including security breaches, accidents, or fire alarms.
• Communicate clearly with ground security personnel to verify incidents, provide guidance, and support rapid response.
• Document all incidents accurately in the incident management system and report them to the Security Supervisor and relevant stakeholders.

Control Room Operations Management

• Ensure all control room systems (CCTV monitors, alarm panels, intercoms, recording systems) are functioning correctly at all times.
• Perform routine system checks and basic troubleshooting or escalate technical faults to the IT or maintenance department.
• Maintain cleanliness, organization, and restricted access to the control room to protect sensitive data and equipment.

Video Footage Review and Evidence Handling

• Retrieve and review past surveillance footage upon request for investigations, audits, or legal proceedings.
• Securely extract, label, and archive relevant footage while ensuring the chain of custody is maintained.
• Collaborate with investigators or law enforcement as required, providing footage or live monitoring assistance under supervision.

Shift Handover and Reporting

• Prepare and deliver thorough shift handover briefings to ensure continuity between shifts.
• Complete daily activity logs, maintenance records, and incident reports with precision and clarity.
• Flag any unresolved issues or ongoing investigations for follow-up by the next shift or management.

Compliance and Confidentiality

• Adhere strictly to internal policies, standard operating procedures (SOPs), and relevant laws regarding data protection and surveillance.
• Treat all CCTV footage and operational information as highly confidential.
• Refrain from using CCTV systems for personal viewing or non-security purposes.

Liaison with Security and Emergency Services

• Maintain clear and professional communication with internal security guards, supervisors, and emergency responders.
• Assist in emergency situations by providing visual intel and coordinating support from the control room.

Key Requirement Skills And Qualification

• Certificate or Diploma in Security Management, Information Technology, or a related field
• Minimum 2-3 years’ experience in a control room environment, security operations, or CCTV monitoring
• Strong observational skills with attention to detail and the ability to remain focused over long periods
• Proficient in using CCTV systems and control room technologies
• Knowledge of emergency response procedures and incident reporting protocols
• High level of integrity, confidentiality, and professionalism
• Ability to multitask and remain calm under pressure
• Willingness and flexibility to work on rotating shifts (day/night/weekends/public holidays)
• Basic understanding of Kenyan security and privacy laws related to surveillance is an added advantage

How to Apply

If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.