Supervisor – IT Assets Management Job KRA
Supervisor – IT Assets Management Job. IT Jobs In Kenya
The jobholder shall be responsible for ensuring configuration, distribution, maintenance and repairs of desktop equipment and accessories and capturing asset data in the asset management tool.
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Duties and responsibilities
- Resolve assigned work orders within set timelines.
- Configure and deploy end user equipment.
- Perform Software and hardware upgrades.
- Troubleshoot and repair network problems / Incidents.
- Identify, collect and record obsolete equipment on assigned floors and recommend for disposal / replacement.
- Facilitate movement of end user equipment during relocation.
- Carry out preventive maintenance of end user equipment.
- Collect and record information for the Asset register.
Qualifications and Skills:
For appointment to this job, the candidate must have:
- A Bachelor’s degree in Computer Science, IT or a related field from a recognized institution.
- Membership to a relevant professional body.
- Minimum of 3 years work experience in a similar role.
- Certification in any of the following: CompTIA A+, CompTIA N+, MCSE
Demonstrate Technical proficiency in the following knowledge areas:-
- Microsoft Windows, MaCOS and application software.
- Help Desk Support, Ticketing Systems and VPN Client.
- Computer hardware and software maintenance.
- Implement and administer Virtual Desktop Infrastructure (VDI).
- LAN troubleshooting and support.
- Inventory Management and asset tracking.
- Asset Reporting and Analytics.
- Asset Life Cycle Management.
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