Senior Officer, HR Operations & Learning NGO Job BRAC

HR Jobs. BRAC Jobs

Key Responsibilities:

Learning & Development

• Conduct Training Needs Analysis (TNA) in collaboration with HR Manager and departmental heads using performance data, skills assessments, and business priorities.
• Develop, coordinate, and maintain the annual training calendar, covering internal, external, mandatory, and regulatory trainings.
• Collaborate with BI Learning and Development (L&D) team to help create training modules to facilitate and deliver internal training sessions, inductions, and capacity-building workshops using classroom, virtual, blended, and e-learning approaches.
• Review and update training materials and learning content in collaboration with subject matter experts at Country and Central Technical levels, as well as the L&D Team.
• Coordinate and support external trainers and co-facilitate training sessions where applicable.
• Administer the Learning Management System (LMS), including managing user access, uploading content, tracking participation, and generating learning reports in collaboration with the International team.
• Coordinate induction and onboarding learning programmes to ensure effective integration of new employees.
• Support the implementation and tracking of Individual Development Plans (IDPs) and talent or leadership development initiatives.
• Evaluate training effectiveness and prepare learning reports covering participation, completion rates, feedback, and learning outcomes.

HR Operations Support

• Provide operational support across key HR processes, including employee records management, HR documentation, and HR system updates.
• Support recruitment and onboarding processes through interview coordination, induction logistics, and employee orientation.
• Assist in coordinating performance management activities, including appraisal timelines, documentation, and data consolidation.
• Support HR compliance by maintaining accurate and up-to-date employee records in line with internal policies and regulatory requirements.
• Prepare periodic HR and learning-related reports to support management decision-making.

Culture, Compliance & Continuous Improvement

• Support learning initiatives that promote organisational culture, values, and employee engagement.
• Ensure learning activities comply with internal policies, labor regulations, and industry requirements.
• Identify opportunities to improve learning processes, systems, and training delivery efficiency.

Educational & Experience Requirements:

• Bachelor’s in Human Resource Management, Education, Organisational Development.
• Minimum 2-3 years of relevant experience in Learning & Development, HR Training, or a related Human Resources role.
• Proven hands-on experience in training Coordination, onboarding, and induction programmes using classroom, virtual, and blended learning approaches.
• Experience in supporting HR operations, including employee records management, recruitment coordination, onboarding, and performance management processes.
• Experience in a regulated environment (e.g., banking, financial services, NGO, or corporate organizations) is an added advantage.

Read More>>>5 HR Skills Every Team Leader Should Have

How to Apply

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