Head of IT & Infrastructure Job ARC Ride
IT Jobs, ARC Ride Jobs.
The Role:
As Head of IT & Infrastructure, you’ll own the company’s IT architecture, infrastructure, and system security, ensuring our systems operate smoothly and securely at scale. This role combines strategic planning with hands-on leadership to ensure our technology environment supports business growth, operational efficiency, and innovation.
Please note this role requires the candidate to be onsite at our headquarters in Nairobi.
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What You’ll Do:
- Define and execute the IT & infrastructure strategy to support rapid growth.
- Build, lead, and inspire a high-performing IT team.
- Manage cloud and on-premises infrastructure, networks, servers, and endpoints.
- Ensure high availability, reliability, and security of systems.
- Lead IT projects, including cloud migrations, system upgrades, and new technology adoption.
- Oversee cybersecurity, data protection, and compliance with relevant regulations.
- Develop, implement, and enforce IT policies and best practices, including security protocols, acceptable use, backup and recovery, and system maintenance standards.
- Provide oversight for general IT support functions, including helpdesk,troubleshooting, and hardware/software maintenance.
- Collaborate with business and product teams to implement technology solutions that drive real-world impact.
- Stay ahead of trends in IT infrastructure, cloud, and security technologies.
What We’re Looking For:
- 8+ years in IT management or infrastructure, with 3+ years in leadership.
- Bachelor’s or Master’s degree/PhD in Computer Science, Information Technology, or a related field. Advanced degrees are a plus. Significant industry experience may be considered in place of a degree.
- Proven experience scaling IT systems in a fast-growing company.
- Strong expertise in cloud platforms (GCP, AWS, Azure), networking, servers, and virtualization.
- Hands-on knowledge of cybersecurity best practices and IT compliance requirements.
- Excellent problem-solving, project management, and communication skills.
- Passion for building reliable, scalable technology systems.
- Experience overseeing general IT support functions (helpdesk,troubleshooting, hardware/software maintenance) is a plus.
- Advanced/technical English required. French or Mandarin would be a plus.
- Attentive to detail.
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