Business Development Officer Job Tala Hospital

Sales & Marketing Jobs. Tala Hospital Jobs

Department: Strategy & Business Development

Reports To: Chief Executive Officer

The Tala Hospital is a modern Level 4 Hospital, full-service healthcare facility located along Nairobi–Kangundo Road, about 600 m from Tala Market in Tala town. It operates 24/7, offering both outpatient and inpatient care to residents of Machakos and neighbouring regions. The hospital goal is providing quality, affordable, community-focused healthcare.

Job Purpose:

The Business Development Officer is responsible for driving the hospital’s growth and sustainability through market research, strategic partnerships, client acquisition, and revenue enhancement initiatives. The officer will identify new business opportunities, strengthen existing relationships, and promote hospital services to increase patient numbers and institutional visibility.

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Key Responsibilities:

Strategic Growth and Market Expansion

• Develop and implement business growth plans aligned with the hospital’s strategic objectives.
• Conduct regular market research and competitor analysis to identify new opportunities and service gaps.
• Propose new services, clinics, or packages that meet market demand and improve hospital profitability.
• Support the hospital’s leadership in strategic planning and business forecasting.

Corporate and Institutional Partnerships

• Establish and maintain strong working relationships with corporate clients, insurance companies, NGOs, schools, and government institutions.
• Negotiate and manage corporate medical contracts and retainers.
• Coordinate health talks, wellness programs, and medical outreaches with partner organizations.
• Ensure proper documentation and renewal of corporate agreements.

Marketing and Brand Promotion

• Develop and implement hospital marketing and communication strategies.
• Collaborate with the marketing and communications team to create promotional materials, advertisements, and digital campaigns.
• Organize community health outreach programs, open days, and hospital exhibitions.
• Ensure consistent visibility of hospital services through signage, social media, and digital presence.

Business Performance Monitoring

• Track and analyze patient flow, service utilization, and revenue trends.
• Prepare periodic business development reports for management review.
• Evaluate the performance of marketing initiatives and recommend improvements.
• Monitor customer feedback and satisfaction to improve patient experience.

Customer Relationship Management

• Maintain excellent relationships with patients, partners, and referrers.
• Address corporate client and partner concerns promptly and professionally.
• Support initiatives aimed at improving patient retention and loyalty.

Key Performance Indicators (KPIs):

• Growth in patient numbers and service utilization.
• Increase in corporate accounts and partnerships.
• Improved brand visibility and public engagement.
• Revenue growth from business initiatives.
• High levels of client and patient satisfaction.

Qualifications and Experience:

• Bachelor’s Degree in Marketing, Business Administration-Marketing Option, Commerce-Marketing Option, Public Relations, or related field.
• Minimum of 3–5 years of experience in business development, sales, or marketing—preferably in healthcare or service industry.
• Proven record in generating new business and managing key client relationships.
• Strong understanding of healthcare business operations and trends.

Skills and Competencies:

• Strategic thinking and analytical ability.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in digital marketing and Microsoft Office tools.
• Strong networking and relationship management skills.
• Ability to work under minimal supervision and deliver measurable results.

Personal Attributes:

• Self-driven and proactive.
• Results-oriented with strong commercial awareness.
• Professional, confident, and ethical.
• Team player with a positive attitude and creative mindset.

Location: The Tala Hospital, Tala , Machakos County.

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How to Apply

Interested candidates are requested to submit: – A Detailed Curriculum Vitae (CV). – Copies of academic and professional certificates. – Valid KMPDC practicing license. – Professional indemnity cover. – Current and expected salary details. careers@thetalahospitals.com The deadline of application will be 31/12/2025.

The Tala Hospital is an equal opportunity employer and is committed to providing quality, ethical, and patient-centred healthcare services.