Field Collection Agent Job Newark Frontiers, Luanda, Kenya
As a Customer Support Agent, you’ll be the face of Newark Frontiers, delivering exceptional service to our clients. Your role ensures a seamless experience for clients seeking information about our loan products.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information about loan products and application processes.
- Resolve customer issues promptly and professionally.
- Maintain detailed records of customer interactions.
Qualifications
- Diploma or Bachelor’s degree in Business, Customer Service, or related field.
- 1+ years of experience in customer support.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
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