Station Manager Job KWAWASCO

Looking for an engineering job in Kenya? Kwale Water and Sewerage Company is hiring a Station Manager to supervise the maintenance and repair of water distribution networks. The role is based in Kwale and experience in water engineering is required.

Key Responsibilities

• Coordinate and supervise the day-to-day operations and administration of assigned field station.
• Ensure continuous, equitable, and efficient water supply and distribution within the assigned area.
• Supervise the maintenance and repair of water distribution networks.
• Monitor water production, distribution, pressure management, and water quality to ensure compliance with established standards.
• Oversee customer service operations, including customer registration, meter connections and disconnections, complaint resolution, and public relations.
• Ensure accurate customer billing, revenue collection, debt collection and achievement of revenue targets.
• Monitor Non-Revenue Water (NRW) reduction initiatives within the assigned station.
• Coordinate timely requisition and proper utilization of pipes, fittings, meters, chemicals, and other operational materials/tools.
• Prepare and submit daily, monthly, quarterly, and annual operational and commercial reports to the Commercial Manager
• Supervise station staff, monitor performance, identify training needs, and promote a culture of teamwork, accountability, and excellent customer service.
• Ensure compliance with occupational safety and health requirements, environmental standards, Company policies, and the KWAWASCO service charter.
• Perform any other duties as may be assigned by the Commercial Manager.

Qualifications

• Be a Kenyan citizen.
• Hold a minimum Diploma in Water Engineering or related field from a recognized institution.
• A Bachelor’s Degree in Water Engineering, or a related field will be an added advantage.
• Have at least three (3) years’ relevant work experience in a Water Utility
• Be proficient in Microsoft Office applications, particularly MS Word and MS Excel.
• Demonstrate good leadership, communication, interpersonal, and problem-solving skills.
• Have knowledge of water distribution systems, customer service, and revenue management.
• Demonstrate integrity, initiative, and the ability to work under minimum supervision.

Personal Qualities, Skills and Competencies

• High integrity and professionalism.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Customer service orientation.
• Planning, organizational, and report-writing skills.
• Analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Team player with a high sense of accountability

How to Apply

Candidates who meet the above requirements and are interested in joining a highly motivated team should submit their application letter, detailed Curriculum Vitae (CV), copies of academic and professional certificates, National Identity Card, and contacts of at least three (3) professional referees.

Applications should be submitted by email to info@kwalewater.co.ke clearly indicating “ Station Manager“ in the subject line. 

OR

Send a hard copy of your application to:

The Managing Director
Kwale Water & Sewerage Company Limited
P.O. Box 18–80403
Kwale