Senior ICT Officer Job KMTC

IT Jobs, KMTC Jobs. Senior ICT Officer oversees ICT infrastructure and technical support, requiring a Computer Science/IT Bachelor’s degree, professional ICT certifications, and 6+ years experience (3+ as ICT Officer I). Full-time role in Kenya.

Requirements

For appointment to this grade, an officer must have; 

• Cumulative service period of six (6) years’ relevant work experience three (3) years of which should have been in the grade of ICT Officer I or in a comparable position; 
• Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering or its equivalent qualification from a recognised Institution. 
•  ICT Certificates from a reputable institution in any of the following:- Database Management (Oracle, SQL, DB2 or its equivalent), Information Security (CISSP, Security+, CISA, CISM or its equivalent), Service Support Operations (ITIL, COBIT or its equivalent), Network Administration (CCNA, HCNA, N+, HP or its equivalent), System Administration (MCSE, Linux, Unix or its equivalent), or Software Development (Java, Visual Studio, Python, Oracle, or its equivalent). 
• Membership to a professional body where applicable; and 
• Shown merit and ability as reflected in work performance and results. 

Responsibilities

• Supervising, delegating and allocating tasks, help desk tickets within a functional area. acting as a technical mentor and providing guidance for the ICT team, Planning, monitoring and evaluating ICT projects
• Participating in development of ICT policies, standards, guidelines and strategies Analyzing, designing, developing, testing, implementing and monitoring ICT systems;
• Providing advanced user support; Maintaining and supporting ICT systems; Training end users in ICT systems; Repairing and maintaining ICT equipment; Receiving, installing, certifying and configuring ICT equipment;
• Maintaining and updating website and portals; Configuring and Maintaining Local Area Networks and Wide Area networks;
• Updating and maintaining ICT equipment inventory; Preparing ICT technical specifications and user manuals and documentations;
• Ensuring adherence to systems documentation standards; Designing, scheduling and managing training for users; Training ICT staff and ensuring proper skills acquisition and performance of duties;
• Ensuring safe custody of computer catalogues, manuals and licensed software; Preparing performance reports for ICT staff; and Escalating any faults for further action.

How to Apply

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