Senior Associate, Transactional Banking Sales Job I&M Bank
Sales Jobs, I&M Bank Jobs. Senior Associate, Transactional Banking Sales drives transactional banking products and commercial sales, requires a Bachelor’s degree in Social Sciences or related field and up to 4 years relevant sales experience. Full-time role in Nairobi.
Job Purpose:
- The job holder is responsible for managing assigned Transactional Banking products and delivering end-to-end product objectives.
- This includes monitoring financial and non-financial performance, driving product capability enhancements, supporting future product strategy, ensuring risk and governance oversight, and contributing to the implementation of the balance sheet strategy.
Key Responsibilities:
- Drive market penetration and share of wallet growth within the assigned portfolio by positioning and selling relevant Transactional Banking solutions to clients.
- Promote digital products to new and existing customers to deepen product adoption and expand the bank’s Transactional Banking footprint.
- Identify new business opportunities and work with internal stakeholders to convert opportunities into sustainable revenue.
- Monitor cash management revenue lines and support resolution of income leakage by working closely with Finance and relevant business teams.
- Recommend appropriate products and services based on a clear understanding of corporate and business banking client needs.
- Support deal closure and achievement of cash management sales targets within the assigned portfolio.
- Manage prospect qualification, customer negotiations, solution presentations, and implementation of tailored client solutions.
- Collaborate with Relationship teams to develop local product and sales plans aligned to Transaction Banking objectives.
- Assess client ecosystems to identify cash management opportunities across collections, payments, integrations, and broader business chains.
- Support structured training and sensitization programs for branches, Relationship Managers, Business Managers, and Relationship Officers.
- Drive digital channel utilization and adoption of digital products, collections, payment integrations, and partnership solutions.
- Maintain client satisfaction through post-sales follow-up, proactive issue resolution, adherence to SLAs, and support for effective product utilization.
Financial Responsibility:
- Support revenue realization by ensuring timely implementation, training, utilization follow-up, and resolution of issues affecting transaction activity.
- Provide performance and service reports that support portfolio tracking, customer adoption, service quality, and cross sell revenue assurance.
Qualifications:
- Bachelor’s Degree in a Social Science or related field
Professional Qualifications / Membership to professional bodies/ Publication:
- Relevant professional qualification.
- Member of a relevant professional body.
Work Experience Required:
- Up to Four (4) years’ relevant experience in a similar organization.
Competencies:
- Strong leadership skills.
- Demonstrate high levels of integrity.
- Excellent communication and interpersonal skills.
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