Sales & Marketing Executive at Naro Moru River Lodge
Sales & Marketing Executive role at Naro Moru River Lodge, driving sales and marketing for hospitality services. Requires a Degree/Diploma in Sales and Marketing with 3+ years’ practical experience in hospitality sales, and must be based in or familiar with Nyeri County and Laikipia County. Full-time, on-site role.
Primary Duties & Responsibilities
- Continuously updates their knowledge on hotel products/ services, events calendar and tariffs.
- Generate, expand and maintains the client portfolio and database.
- Meet or surpass budgeted sales targets.
- Identify new sales opportunities through cross selling or upselling tactics.
- Conduct client sales surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
- Make sales visits/calls to prospective as well as existing clients.
- Prepare and present customized itineraries a per guests budgets.
- Identify and apply for advertised tenders for hospitality services.
- Seek out networking and marketing opportunities with industry players.
- Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case hotel products/services.
- Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
- Run social media advertising and marketing promotions to boost hotel occupancies.
- Liaise with hotel staff on confirmed bookings and event orders.
- Closely monitor competitor activity.
- Monitor occupancy forecasts and prepare individual sales reports.
- Creating engaging and informative blog content for online use
- Interacting with guests at the lodge, getting their feedback and ensuring any guest concerns are promptly addressed
- Any other assigned duty as allocated by management.
Qualifications and Prerequisites
- Degree or Diploma in Sales and marketing, or business related field from a reputable institution.
- Previous experience working in the hotel industry or a travel agency will be an added advantage
- Over 3 years proven practical experience in hospitality sales with evidence of working local and regional networks
- Outstanding sales ability.
- Excellent verbal and written communication skills
- Computer literate and impressive practical knowledge of online marketing tools and social media platforms.
- Strong presentation and negotiation skills.
- Self-driven and demonstrated ability to work under minimum supervision.
- Exceptional networking skills.
- Must have a good understanding of outdoor industry and markets.
- MUST BE WITHIN NYERI COUNTY OR FAMILIAR WITH MARKETING WITHIN NYERI AND LAIKIPIA COUNTY
How to Apply
Send CV info@naromoruriverlodge.com, copy gm@naromoruriverlodge.com
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