Restaurant Manager Job The Ritz-Carlton
Hotel Jobs, The Ritz-Carlton, Masai Mara Jobs.
As Restaurant Manager, you will be entrusted with elevating the dining journey, ensuring every experience reflects our legendary standards of refined luxury, intuitive service, and authentic connection to place.
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Your Role
- Lead and oversee daily restaurant operations, ensuring seamless service delivery in line with The Ritz-Carlton brand standards and service sequence.
- Inspire, coach, and develop a high-performing service team, fostering a culture of excellence, accountability, and genuine hospitality.
- Ensure consistent quality in service presentation, guest engagement, and dining experiences across all meal periods.
- Collaborate closely with culinary, bar, and camp leadership teams to align service flow, menus, and guest expectations.
- Manage staffing schedules, training plans, and performance standards to meet operational and business needs.
- Drive revenue through thoughtful up-selling, menu storytelling, and beverage pairing recommendations.
- Monitor guest feedback, address service recovery promptly, and proactively enhance guest satisfaction.
- Uphold the highest standards of hygiene, safety, grooming, and operational compliance at all times.
What We’re Looking For
- Minimum 5 years’ experience in a food and beverage leadership role within a luxury hospitality environment.
- Strong leadership presence with the ability to motivate, mentor, and build cohesive teams.
- Exceptional attention to detail, service discipline, and operational awareness.
- Proven knowledge of fine dining service, POS systems, inventory, and cost control practices.
- Calm, professional, and solutions-driven approach, even during peak service periods.
- Flexibility to work shifts, weekends, and holidays as required.
The Ideal Candidate
- You are a confident, service-driven leader with a passion for creating memorable dining experiences.
- You understand that excellence is built on consistency, care, and thoughtful leadership.
- You thrive in environments where service is intentional, standards are uncompromising, and every interaction reflects elegance, respect, and genuine hospitality empowering every Lady and Gentleman to shine.
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How to Apply
Submit your CV and a brief cover letter to hr@ritzcarltonsafaricamp.com.
Only shortlisted candidates will be contacted.
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