Waitstaff Job Java
Hotel Jobs. Java House Jobs
Job Description
Summary of work environment
Responsible for ensuring excellent food and beverage service delivery to our customers in a clean and safe environment.
Primary Purpose and Scope the Job (Job Role)
To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance to Java service standards.
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Duties and Responsibilities:
- Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
- Assist the guest navigate through the menu comfortably.
- Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.
- Present bills on time and accept payment.
Key Result Areas/ Key Performance Indicators (5-6 areas)
Performance Indicators (3-5 indicators)
- Meet, greet and sit guests in a timely manner.
- Taking food and beverage orders from customers and ensure prompt service delivery.
- Cleaning, clearing and organizing table condiments.
- Presenting bills and give back correct change to the guest within the shortest time possible.
- Assist guests on easy menu navigation
- Attend to the tables and guarantee compliance to cleanliness standards
- Check the quality of the final servings and resolve any issues accordingly based on recommended food and beverage standards.
- Proper utilization of company resources.
- Ensure accurate stock take.
- Communication-attend shift briefings, communicate cautiously to the guest
- Ensure necessary orders for proper mis-en place are given to the manager for ordering.
Job specifications:
Qualifications
- Ability to work under pressure and long hours
- Ability to up sell and inform our guest on new menu product
- Must be a team player
- Must be customer-oriented
- Must have proper planning skills
- Must have Point Of Sale skills
- Should have inter-personal skills
- Flexible and accommodative
- Must be result oriented, self-driven, articulate and pro-active.
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How to Apply
Application Deadline: 31/03/2026
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