Product Manager – IoT Solutions Job Safaricom
IT Jobs, Safaricom Jobs.
Reporting to the Cloud and Applications CoE Lead, the role holder will drive the strategy, design, and end-to-end lifecycle of enterprise IoT solutions within the Enterprise Business Unit. The role ensures delivery of scalable, secure, and commercially viable IoT services—covering connectivity, device management, IoT platforms, smart industry solutions, asset tracking, utilities, and edge intelligence—that meet enterprise needs and unlock digital transformation opportunities. The role blends technical expertise, business acumen, and deep understanding of customer use cases to grow the IoT portfolio and position Safaricom as a leading IoT service provider
Responsibilities
Product Strategy & Roadmap
- Define and own the strategy and roadmap for IoT connectivity, platforms, and industry solutions.
- Conduct market research on IoT technologies, emerging trends, and enterprise adoption patterns.
- Align IoT product direction with corporate digital transformation and revenue targets.
Product Development & Delivery
- Collaborate with engineering, network, IT, and device teams to deliver IoT products and features.
- Prioritize backlog, manage requirements, and ensure quality assurance of delivered capabilities.
- Define acceptance criteria and ensure compliance with security and interoperability standards.
Commercial & Financial Management
- Own P&L/revenue performance for the IoT product portfolio.
- Develop business cases, pricing models, and revenue forecasts for IoT initiatives.
- Optimize cost structures and partner models to ensure profitability.
Go-to-Market & Sales Enablement
- Work with marketing to develop value propositions, campaigns, and sales materials.
- Enable sales teams through training, demos, and competitive positioning.
- Support enterprise deals requiring IoT technical and business expertise.
Partner & Vendor Management
- Engage with IoT platform providers, device vendors, and solution integrators.
- Evaluate and onboard partners that strengthen the IoT ecosystem.
- Negotiate commercial terms, SLAs, and ensure partner performance tracking.
Risk, Compliance & Security Governance
- Ensure all IoT products comply with industry and regulatory requirements.
- Work with legal, risk, and technology teams to maintain compliance across IoT solutions.
- Monitor IoT security threats and drive proactive product improvements.
Performance Management & Reporting
- Track KPIs such as revenue, adoption, churn, uptime, device performance, and customer feedback.
- Provide regular reporting on IoT product performance and roadmap execution.
- Drive continuous improvements based on analytics and customer insights.
Qualifications
- BSc in Computer Science, Engineering, IT, Telecommunications, or related field
- Certifications such as IoT Foundations, CCNA IoT, AWS/Azure IoT, Product Owner/Agile
- 5+ years’ experience in IoT, telecom product development, or related technical roles
- Experience with IoT platforms, connectivity technologies (NB-IoT, LTE-M, M2M), and devices
- Strong analytical, commercial, and stakeholder engagement skills
- Vendor and partner management experience
- Hands-on project management experience
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