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Medical Claims Analyst Job Fidelity Shield Insurance

Job Title: Medical Claims Analyst
Date Posted: 29/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Fidelity Shield Insurance
Industry: Medical
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 05/10/2026

Medical Jobs. Fidelity Shield Jobs. Medical Claims Analyst reviewing and adjudicating medical claims and monitoring quality control processes, requiring a bachelor’s degree or diploma in Nursing, Clinical Medicine or Healthcare Management, knowledge of medical coding and at least 7 years health insurance claims adjudication experience with 2 years in quality assurance, in a health insurance environment, on-site role.

The key deliverables for the role are;

  • Review and assess medical claims for accuracy, completeness, and eligibility based on policy terms, medical guidelines, and coding systems
  • Attending to providers, specialists and customer queries by determining their requirements, answering to these inquiries, resolving problems, and ensuring good service as a friendly cost.
  • Adjudicating inpatient and outpatient medical claims while verifying the accuracy of information provided.
  • Oversee quality control processes and claims assessment, adjudication, payment, and communication
  • Monitor the quality of services provided by third-party vendors to ensure contractual obligations and service standards are met.
  • Bachelor’s degree or a Diploma in Nursing, Clinical Medicine, Healthcare Management.
  • Strong background in medical claims assessment will be a plus including knowledge of medical terminology, coding (ICD-10, CPT, HCPCS), and treatment procedures.
  • At least 7 years’ of experience in health insurance claims adjudication, with at least 2 year out of those, in quality assurance.

If you think you should be considered for this role, send your application to careers@fidelityshield.com by 05th Oct 2026.

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