Learning & Development Manager Job Peach Cars
Looking for an HR job in Kenya? Peach Cars KE is hiring a Learning & Development Manager skilled in instructional design, curriculum development, LMS/HRMIS management, capability framework design, and training delivery.
Job Summary
- As the Learning & Development Manager, you will be responsible for designing, implementing, and scaling Peach Cars’ internal learning ecosystem to build capability, performance, and leadership depth across the organisation.
- This role plays a critical part in embedding a continuous learning culture, developing role-based learning journeys for individual contributors, people managers, and senior leaders, and ensuring that training investments are data-driven, measurable, and directly linked to business outcomes. Working closely with the Head of People & Culture and cross-functional leaders, you will help future-proof Peach Cars’ talent as the business scales.
Key Responsibilities
Specifically, the Learning & Development Manager at Peach can expect to lead/own the following elements:
Learning Strategy & Peach Academy
- Co-develop and execute a company-wide learning and development strategy aligned to Peach Cars’ growth priorities, values, and operating model.
- Own and continuously evolve Peach Academy as the organisation’s internal capability-building platform.
- Translate business priorities into structured learning roadmaps and annual training plans.
Learning Journeys & Capability Frameworks
- Design and maintain clear, role-based learning journeys for: Individual Contributors, People Managers and Senior Leadership.
- Ensure learning pathways support performance expectations, progression readiness, and leadership development.
Content Development & Curriculum Design
- Develop, curate, and maintain learning content across key capability areas including: Customer service & CX excellence, Product and vehicle knowledge, Functional skills (Sales, CX, Support functions) and People management and leadership skills.
- Partner with internal subject-matter experts to convert institutional knowledge into scalable learning assets.
Training Delivery & Coordination
- Plan, coordinate, and deliver internal training programmes across branches and teams.
- Facilitate selected training sessions and enable managers or internal trainers to deliver others effectively.
- Manage training calendars, participation, and post-training reinforcement activities.
HRMIS & Learning Systems Enablement
- Own the configuration and ongoing optimisation of the HRMIS learning module, ensuring it supports: learning journeys and course assignment; completion tracking and assessments and certifications, dashboards, and reporting
- Establish systems for identifying training needs using performance, quality, and business data.
Learning Impact, Measurement & ROI
- Define success metrics for all learning initiatives, including adoption, effectiveness, and behavioural impact.
- Track training outcomes and demonstrate ROI, linking learning to performance, quality, and customer experience improvements.
- Use insights to continuously improve content, delivery, and prioritisation.
Manager Enablement & Learning Culture
- Equip people managers to act as primary developers of talent within their teams.
- Embed learning into performance management, development conversations, and career planning.
- Champion a culture of ownership, feedback, and continuous improvement.
People & Culture Projects
- Contribute to broader People & Culture initiatives including onboarding, performance management, succession planning, and engagement programmes.
- Act as a thought partner and execution lead on capability-related organisational initiatives.
Skills, Knowledge and Expertise
Must-HaveQualifications
- Education: Relevant bachelor’s degree (Human Resources, Education, Organisational Development, Business, or equivalent experience).
- Experience: 5+ years’ experience in Learning & Development, Talent Development, or Organisational Development roles.
- Technical Skills: Hands-on experience with HRMIS/LMS platforms, learning analytics, and instructional design.
- Domain Knowledge: Proven experience designing and delivering structured learning programmes at scale.
- Other Requirements: Strong facilitation, stakeholder management, and programme execution skills.
Nice-to-Have Qualifications
- Experience in fast-growing, multi-site or startup environments.
- Coaching or facilitation certification.
- Exposure to customer-centric or operations-heavy businesses.
How to Apply
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