Housekeeping Job Elsa Gardens

Hotel Jobs. Elsa Gardens Jobs

Job Description

The Housekeeper plays an important role in creating a comfortable and welcoming stay for guests by keeping rooms and assigned resort areas clean, fresh, and well presented. The role involves daily cleaning, sanitizing surfaces, restocking amenities, and handling linens with care while following established housekeeping standards. Beyond room upkeep, the Housekeeper completes assigned tasks on time, communicates effectively with the housekeeping team, and accurately records all room-linked or department-chargeable services using the resort’s computerized POS system. This helps ensure smooth operations, accountability, and consistently high guest satisfaction.

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Responsibilities

• Clean, sanitize, and service assigned guest rooms, restrooms, lounges, corridors, and public areas
• Ensure smooth workflow and timely room servicing, including during peak pressure hours
• Confirm room readiness prior to guest arrival in line with resort presentation standards
• Sort, handle, and document linens for laundry operations when assigned
• Restock toiletries, towels, linens, and guest amenities systematically while minimizing waste
• Use cleaning materials and amenity supplies efficiently and report variances immediately
• Receive and acknowledge digital housekeeping task rosters and assignments promptly
• Respond to guest requests professionally, courteously, and reliably
• Report facility maintenance issues or non-cosmetic concerns immediately
• Close out guest rooms at end of day ensuring cleanliness, digital logs completion, and organized service stations
• Enter accurate room-linked or assigned chargeable housekeeping service entries into the POS system for reconciliation
• Operate the POS system for all Housekeeping Department chargeable logs and internal service entries related to assigned duties

Qualifications

• Certificate or Diploma in Hospitality or Housekeeping preferred
• Minimum of 2 years housekeeping experience, preferably in hotel or resort operations
• Computer literate with proficiency in POS entries, duty rosters, and digital checklists
• Strong communication and organizational skills
• Flexibility to work weekends, public holidays, and long or irregular hours
• Strong attention to cleanliness, comfort, and room presentation standards
• High level of resource accountability and conservation discipline
• POS operational accuracy and attention to detail
• Professional guest courtesy and calm conduct under pressure
• Flexibility, teamwork, and adaptability in daily operations

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How to Apply

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