Corporate Hotel Desk Job

Hotel Jobs

JOB SUMMARY

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.

Read More>>>3 CV Tricks That Make Recruiters Call You First

Duties and Responsibilities

Corporate Hotel Sales & Revenue Growth

• Actively sell hotel accommodation to assigned corporate accounts that predominantly book flights
• Identify opportunities to:
• Upsell hotels
• Cross-sell upgraded properties, room types, and added value
• Grow:
• Hotel booking volumes
• Average booking value
• Gross margin per account
• Track and drive month-on-month hotel revenue growth within the portfolio

Pricing Authority & Margin Control

• Independently price and confirm hotel bookings.
• Use commercial judgment to remain competitive & give alternatives where need be.
• Escalate exceptions whereby margin or corporate pricing SLA is not meeting company standards.

Hotel Sourcing & Booking Execution

• Source and confirm international and local hotels using:
• B2B booking platforms (Hotelbeds, Hotel Rack, TBO, etc.)
• Direct hotel and supplier relationships – preassigned.
• Ensure:
• Accurate confirmations
• Correct room types, inclusions, and cancellation terms
• Handle booking amendments, cancellations, and re-accommodations professionally.

Corporate Relationship Management

• Serve as the primary hotel contact for travel coordinators and procurement contacts within assigned corporate accounts
• Maintain close, proactive communication to:
• Understand travel patterns and preferences
• Anticipate upcoming travel needs
• Build trust through:
• Responsiveness
• Commercial transparency
• Consistent service delivery
• Internal Coordination & Compliance

Work closely with:

• Travel Consultants handling flight bookings for their respective corporate portfolios.
• Finance department (billing and reconciliation) – Ensure all hotel bookings are invoiced timely & paid before cancellation deadlines.
• Travel Manager for the commercial oversight &supervision.
• Ensure:
• All bookings comply with corporate travel policies for the respective corporates assigned.
• Proper documentation and audit trails including proper email communication.
• Follow internal SOPs for pricing, approvals, and record-keeping

Key Requirement Skills And Qualification

• Diploma or Degree in Supply Chain Management, Business Administration, Accounting, or related field.
• Diploma or Degree in Tourism Management. Experience
• Minimum 5 years’ experience in a Travel Management Company (TMC) or travel agency.
• Proven experience in Corporate hotel sales, Managing a portfolio of corporate clients.
• Background as a tour consultant or corporate travel consultant is mandatory.
• Hands-on experience using B2B hotel booking platforms, including Hotelbeds, Hotel Rack, TBO, Similar international hotel aggregators
• Strong understanding of Hotel pricing structures, Cancellation policies, Corporate travel requirements

Read>>>Stop Making These 3 CV Mistakes Before 2026             

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.