Client Support Specialist-B2B Job (80-90K)

Customer Service Jobs.

Job Title: Client Support Specialist-B2B,
Industry: Manufacturing,
Location: Nairobi,
Gross Salary: Kshs 80-90K,

Our client is an international group of companies and Europe’s largest masterbatch producer. They are currently, they are establishing a new site in Kenya and, as part of their strategic expansion, are seeking a proactive and reliable Client Support Specialist to support the setup and development of this new local site. Be part of this vision and grow with them!

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Responsibilities:

• Act as a first point of contact for customers inquiries
• Source of information and competent contact for our national and international customers including coordination of complaints processing
• Solution-oriented customer care in collaboration with our application technology and field service
• Calculation of offer prices, creation and follow-up of offers
• Order processing incl. invoicing
• Interface management with supply chain and logistics as well as independent delivery date coordination
• Administration of customer data and dunning correspondence in strong collaboration with accounting
• Support for and Coordination with the local and international Area Sales Teams

Qualifications:

• Bachelor’s or a diploma in any related field
• Minimum 3 years of experience in sales administration, customer service, or sales support in a B2B environment ideally in an industrial international production company
• Proficient in Swahili and English (written and spoken); any other language is an additional asset
• High level of self-motivation and proactive, with a passion for innovation and business development
• Strong understanding of local trading laws and administrative processes in Kenya
• Initial experience in coordination tasks within international teams is an advantage
• Very good IT user knowledge, especially Office (Microsoft) and ERP systems
• A customer-oriented, assertive personality with an independent and solution- oriented way of working
• Communication skills, ability to work in a team, reliability and flexibility

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How to Apply

Gross Salary: Kshs 80-90K,

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title on the email subject (Client Support Specialist) to vacancies@corporatestaffing.co.ke  before 15^th December 2025

NB: Only shortlisted candidates will be contacted. If you do not receive any communication from us within two weeks of your application, kindly consider your application unsuccessful. We appreciate your interest and thank you for applying