Client Solutions Advisor Job Kenya Builders
Sales Jobs, Kenya Builders & Concrete Co. Ltd Jobs. Client Solutions Advisor assesses customer requirements, recommends tailored concrete/building solutions, and manages client relationships, requires a Construction or Business Degree and 2+ years technical sales experience.
Key Responsibilities
- Assist walk-in customers, understand requirements and recommend suitable building materials.
- Prospect for new customers through referrals, cold calling, site visits, online research, social media, networking events, trade shows, inbound inquiries and other approved methods.
- Educate customers on product benefits, pricing and applications.
- Maintain strong knowledge of Kenya Builders’ retail product range.
- Identify upselling and cross-selling opportunities.
- Process orders, generate quotations and log transactions accurately in HubSpot CRM.
- Keep retail displays organised, stocked and visually appealing.
- Support stock control, inventory updates and product-availability monitoring.
- Log all customer interactions, sales and inquiries in HubSpot CRM.
- Follow up open quotations and pending orders to closure.
- Collaborate with the Telesales Team to convert inbound leads into in-store sales.
- Handle complaints professionally and escalate where necessary.
- Build long-term relationships with repeat customers.
- Work with warehouse and logistics teams for timely order fulfilment.
Key Outputs
- Achieve individual and store sales targets.
- Maintain positive customer feedback and minimal complaints.
- Advise customers accurately on suitable products.
- Ensure 100% of sales interactions are logged in HubSpot.
- Maintain organised, well-stocked retail displays.
Qualifications
- Diploma or Degree in Sales, Marketing, Business Administration or related field preferred.
- Minimum 2 years’ experience in sales/customer-facing roles, preferably construction, hardware or retail.
- Proficiency in CRM software (HubSpot preferred) and basic POS systems.
How to Apply
Send your updated CV to careers.kbcl@kenyabuilders.com by 25th September 2026. Please indicate “Job Title”.
🚨 Before You Apply for This Job.
This job will attract 1000+ applicants. Only a few will be shortlisted. Most candidates will be rejected — not because they are not qualified, but because their CV does not clearly show how they qualify.
🎯 Want to get an interview fast? CUSTOMIZE YOUR CV SPECIFICALLY FOR THE JOB. Using the same CV for every job won’t get you shortlisted. Click here for CV customization & job search support. Our recruitment team will review your CV and customize it for the job.
Applying for jobs you qualify for but your AI CV isn’t getting interviews? Many professionals are using AI to write their CVs and cover letters — only to discover they are still not getting interviews.We can help you identify what’s missing and re-package your CV for interviews. Click here to find out why your CV isn’t getting you interviews. Free review
Related Jobs
Got an interview coming up?
Your CV has already opened the door. Now you need to convince the employer that you’re the right person for the job. Don’t just attend your next interview.
Learn how to confidently sell your experience, handle difficult questions, communicate your value, and negotiate the salary you deserve.
Get Professional Interview Coaching Today