When setting goals for your business, you also need to develop mechanisms to evaluate whether your employees will achieve them. However, you first need to know how to implement these strategies. Performance management training enriches you with the necessary knowledge…
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How do you convert your customers to marketers? You can do this by building a strong sales team that offers your clients the best experience. Sales training to boost your workers’ competence is essential to help you achieve this. Recently,…
Have you been struggling with non-performing employees? Most often, recruits do not deliver on the job. This may leave the employer frustrated and force them to keep on changing them. Engaging a recruitment firm to help you with onboarding new…
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Recently, we held a leadership training forum for new managers in our client’s organization. The big question in the room was; “ how do I become a transformational leader?’’ When you take on the mantle of leadership, you must balance…
While most small businesses are eager to hire new employees, most don’t know where to start when it comes to complying with labour laws. That’s why you have probably heard so many questions about what laws apply to your business….
Unlike traditional sales, telesales involves connecting with potential and existing customers through the phone. Most marketers transitioning to telemarketing lack the appropriate skills for the job. This is why refresher telesales training for your team will help achieve your marketing…
An employment contract is a linking document between an employer and their employee. Most importantly, it outlines the basis of their work engagement and provides guidelines on how to maintain a healthy working relationship. Some employers, however, do not treat…
When starting a new company, there are hardly efficient guidelines in place. What the business owner wants is for their business to hit the market and fill a niche that will attract more clients. They tend to invest in manpower…
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When hiring for senior positions, employers are often torn between acquiring headhunting or the usual recruitment services. The aim is always to get the best qualified and efficient candidate for the role. However, how do you know when to headhunt…
Do you wonder why it is difficult to retain employees in a new office? Here is why. When hiring for a new country office, most employers rarely acquire staff outsourcing services. Instead, they advertise internally or hire externally through their…
Managers are positioned as the leaders of the teams they are in charge of. Therefore, they need to demonstrate integrity and build trust with their subordinates. As a new manager, you need to understand the best practices and styles to…
How much time do you set aside to train your sales team? One of the effective ways to increase productivity for your marketing team is to invest in sales training that will nurture talent from within. As an employer, you might…
When engaging a service provider for any service, you always require that they match your standards and they can easily provide a solution for the problem presented. Similarly, as an employer, when engaging a recruitment company you want to be…
When you have a business, it is important to have employees with good customer service skills that will enable you to retain clients. If you lose them and they tell their friends not to use your service because they had an unpleasant…
Every functional firm operates with set guidelines and a code of conduct to guide its operations. Similarly, some procedures govern how every organization operates and are provided constitutionally. Most managers often ignore the significance of labour laws in the functions of a…
The enrollment process for employers can sometimes be tedious and costly, considering the rate at which job seekers apply for jobs. A company’s key goal in business is to generate profits through sales, something that the process of engaging a…
How many times have you had to amend your job agreement document? Have you ever had a moment with your new employee where some terms of employment were not keenly highlighted or were left out? This is a common mistake…
We recently advertised for the role of a lead project manager which attracted over 500 applicants. Loyce was among the applicants and for the many years, she had been applying for various roles, most of which she met the requirements…
What makes one stand out in a competitive job market? The skills, relevant skills, tailored CV, or well preparation for an interview? Standing out in a pool of many applicants is a ticket to being noticed by employers and increases…
I used to apply for many jobs without success but I didn’t know that it was underselling me. I had relevant skills and experience but I didn’t know how to present well. In the process of seeking help, I met…
Think back and remember the last training you attended! Was it engaging? Were your expectations met? Did you learn something relevant? Do you look forward to such training? Great trainers who have acquired trainer skills through training of trainers online…
How do I write a CV that gets me an interview and ultimately a job? How do I write a CV that shouts “hire me” when I am right for the role? These and many others are among the questions…
The key to writing a top-notch CV is to understand how to structure it and market your skills and experience in a way that will grab the attention of the employer. Crafting a perfect one through professional CV writing does…
Having an upcoming excel interview but don’t know how to go about it? Microsoft Excel is among the useful business applications as it allows users to gather, visualize, and analyze data. Expertise in Excel is one of the essential requirements…
Have you ever thought of becoming an event manager? It is among the most exciting careers available because event planners and managers are in charge of creating a great experience for attendees. On the flip side, a career in events…
What comes to your mind when you hear the word myth? False belief or idea, right? The truth of the matter is lies, deception, misunderstandings, distortions, and deceit is easily accepted compared to the truth because we are human beings…
Microsoft Excel is a powerful and important spreadsheet program when it comes to working with data. Data collected can be organized and analyzed using a spreadsheet program. In schools, it can be used to record attendance, assignments and also to…
Did you know that we think faster than we speak? Research shows that we talk 120 to 150 words per minute and we think at the rate of 600 – 800 words per minute! This means that we can get…
What is the secret behind speakers who are eloquent when speaking to the public? Do you wonder if those great speakers are born or made? Some people are indeed born with a gift of effective public speaking but on the…
Do you feel like you lack the basic skills required for a good communicator? Learning how to communicate effectively is a process that enables you to express yourself and improve your personal and professional relationships. It will also help you…
Are leaders made or born? This is probably the most frequently asked question to which people seek to find answers in matters concerning leadership. Psychologists have proven that most leaders are made by acquiring skills through effective leadership training, practice,…
Did you know that the number one fear of human beings speaking in public and number two is death? This means during a funeral, one would prefer to be in a casket than to speak in public. Do you experience…
People are essential to the success of any business. The performance of employees can be a liability or asset to a company. As an HR professional, you will play a pivotal role in how successful your company is. Good Human…
Are you ready for a new challenge in your career? Maybe you want to become more visible in your organization, earn a promotion or gain leadership experience, but you don’t know how to make it happen. While it may sometimes…
Raw materials and products don’t just miraculously appear in factories and on store shelves. Someone has to arrange to get them there, someone with a head for details and a knack for logistics. That someone is a supply chain manager….
Are you an accountant, VBA projects developer, business analyst, data analyst or an auditor? Then having advanced excel skills is something that you should be looking into. The increasing dependency on Excel, due to the world becoming a lot more…
Are you contemplating a career in HR but are in sales or customer service at the moment? Do you have an interest in HR but are not sure what opportunities you are guaranteed of if you take this career path?…
If you work for a non-profit organization setting up a monitoring and evaluation system can seem like a daunting and intimidating task. Luckily we understand this problem well and we offer expert monitoring and evaluation support to the professionals who…
No matter what position you hold or the industry in which you work, communication skills are crucial to your success in the workplace. Every job requires human interaction—whether it’s with your supervisors and colleagues or with clients and customers. Developing…
The project management course has become quite popular over the last few years. This is because of the need by employers for professionals with project management skills. This need has been driven by businesses that have realized the benefits of…