Front Desk Admin Job
Responsibilities
- Welcome guests and manage check-in, check-out and reservations.
- Handle inquiries, requests and complaints professionally and efficiently.
- Maintain accurate guest records and ensure data confidentiality.
- Coordinate with other departments to ensure smooth guest experiences.
- Process payments, cash handling and daily transactions accurately.
- Exhibit a positive attitude, professionalism and a strong commitment to service excellence.
- Work flexible shifts including weekends and public holidays.
Requirements
- Male candidates are encouraged to apply
- Certificate, Diploma or Degree in Business Administration, Hospitality, Tourism or a related field is required.
- Previous experience in a similar role in the hospitality industry is a must.
- Strong communication and interpersonal skills.
- Proficient in computer applications and hotel management systems (PMS).
- Fluent in English; other languages are an added advantage.
How to Apply
Send your cv to: jobs@peoplelink.co.ke with “Front Desk Admin” as the subject.
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