Waitress – Nairobi Job
Looking for a hospitality job in Kenya? Ital Global is recruiting a Waitress position for a client in the hospitality sector. The job is based in Nairobi. Proficiency in customer service, food and beverage service, and POS/ERP systems is required.
About the Client
- Our client in Hospitality sector seeks to engage Waitress with professional, customer-focused, and enthusiastic skills. The job holder will deliver an outstanding dining experience while upholding the brand\\\’s high service standards.
Duties and Responsibilities
- Deliver exceptional customer service and create a welcoming dining experience.
- Accurately take and serve food and beverage orders in a timely manner.
- Recommend bakery products, beverages, and promotions to maximize sales.
- Operate the POS/ERP system and process payments accurately.
- Maintain high standards of cleanliness, food safety, and personal hygiene.
- Ensure product displays are attractive, well-stocked, and properly presented.
- Handle customer inquiries and complaints professionally and promptly.
- Professional, energetic and team oriented
- Perform opening and closing duties in accordance with company standards.
Qualifications and Requirements
- Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field.
- Minimum of 3 years experience as a waitress in a reputable bakery, café, restaurant, or hospitality establishment.
- Excellent customer service and communication skills.
- Professional appearance with a friendly and positive attitude.
- Ability to work efficiently in a fast-paced environment.
- Experience using a Point of Sale POS/ ERP system is an added advantage.
- Strong teamwork, organizational, and time management skills.
How to Apply
Interested applicants should send their detailed CV quoting the job title (Waitress -Nairobi) as subject to reach us not later than 10th July 2026 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.
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