Unit Manager – Retail Business Job Madison Group, Coast, Kenya
Overall Responsibility:
Responsible for meeting Retail Business and SMEs revenue targets, both new and renewal business from intermediaries and introducing the company’s product to intermediaries and partners.
Key Responsibilities:
- Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products)
- Introducing the company’s products and services to new and existing intermediaries and recruitment of new intermediaries as per the set targets.
- Establish and maintain strong business relationships with potential intermediaries and partner to promote growth of business and meet revenue targets.
- Identify new opportunities for growth in SMEs and Individual/Family Healthcare Products in order to drive sales.
- Coordinate the training of intermediaries on products and processes for the Retail Business.
- Co-ordinate any marketing campaigns to prospective customers
- Ensure achievement of customer expectations in liaison with the relevant sections of the business
- Ensure compliance to all insurance regulations and company’s policies and procedures while distributing the company’s products and services
- Ensure timely payment of premium in line with the company’s credit policy
- Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
- Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth
- Handle all queries and issues from intermediaries and clients regarding company products and processes.
- Any other duties assigned by management from time to time
Knowledge, Skills & Experience
- At least 2 years’ experience in insurance sales especially in healthcare.
- Strong understanding of the healthcare insurance products and sales
- Excellent communication, negotiation, and presentation skills
- Strong interpersonal skills and ability to build and maintain relationships.
- High level of motivation and a results-oriented mindset.
- High level of integrity and ethical standards.
- Customer Focus
Academic and Professional Qualifications required
- Bachelor’s degree in Insurance, Marketing or a related field.
- Certificate of Insurance (COP) or good progress in AIIK/ACII qualification
Academic /Professional Qualification
- Bachelor’s Degree in a Business-related field
- Post graduate diploma (AIIK, ACII or CIM)
How to Apply
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke so as to be received by Friday 14th August, 2026. Please indicate your preferred region or branch.
🎯 Before You Apply For this Job.
This job will attract 1000+ applicants.
Many qualified professionals will miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Contact Rose our client service manager and together with our recruiters she will review your CV and show you exactly how to improve it for the job you are targeting. Click Here For Us To Customize Your CV For This Job Opportunity
Is your AI CV not getting you interviews? Click Here To Get A Professionally Written CV
Read Job Seeker Testimonials Below: Professionals Who Got Jobs Through Corporate Staffing
Related Jobs To Check Out
Jobs Managed by Our Recruitment Team
The vacancies below are managed directly by the Corporate Staffing recruitment team on behalf of our clients. Review the job advert, then submit your application through our recruitment team for consideration.
Browse Other Jobs Posted Today
Explore the latest job opportunities posted now. Apply early to maximize your chances, as many employers begin reviewing applications as soon as suitable candidates apply.