Teller Job Caritas MFB

Finance Jobs. Caritas MFB Jobs

To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.

Key Responsibilities

• Process cash deposits, withdrawals, and payments accurately and efficiently.
• Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments and other customer instructions
• Handle cash, cheque, and electronic transactions in line with set procedures.
• Balance cash drawer at the beginning and end of the day and ensuring any anomaly is reported as per the policy
• Ensuring vault procedures of the bank are observed.
• Assist customers with account inquiries and product information.
• Promote and cross-sell bank products and services to clients.
• Detect and report suspicious transactions in line with anti-money laundering (AML) guidelines.
• Ensure compliance with internal controls, operational procedures, and regulatory requirements.
• Maintain a high level of customer service by addressing customer needs professionally and promptly.
• Distribute bank product flyers and introduce key features to customers, ensuring proper follow-up
• Efficient execution client’s instructions and follow up
• Cross-selling the Bank’s range of products and services to existing and new customers and acquire new active accounts/Business.
• Safe custody and management of Cards and cheque books
• Collection of All service charges as per bank tariff to ensure Nil income leakage.
• Facilitating activation of dormant and in operative accounts
• To perform any other duty as assigned in line with the organization goals and objective

Qualifications

• Degree in a Business Management, Accounting, Finance or Business Administration.
• Professional banking qualifications will be added advantage.
• 2 years’ work experience in a bank will be added advantage.
• Excellent customer service skills
• Able to multitask.
• A fast learner
• Good communication and interpersonal skills
• Good marketing and People management skills
• Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills.

How to Apply

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke
Kindly indicate the position title on the subject line when applying. Closing date for application will be 30th August 2025. Only shortlisted candidates will be contacted.