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Technical Specialist, Well-being Capacity NGO Job World Vision

NGO Jobs, World Vision Jobs.

We are seeking a Technical Specialist, Well-being Capacity to strengthen the ability of national and regional teams to design, adapt, and sustain their own staff care and well-being initiatives in alignment with our global Staff Care & Well-being Strategy and Theory of Change.

This role focuses on building practical capability across the Partnership through co-created learning, contextualized tools, peer exchange, and leadership engagement. The position works closely with regional and national colleagues to ensure that well-being approaches are usable, culturally grounded, and embedded into everyday organizational practice.

This is not solely a technical or programmatic role. It requires relational intelligence, cultural humility, and the ability to translate strategy into practice alongside colleagues working in complex and high-pressure environments.

We are particularly interested in candidates currently working in national or regional contexts within humanitarian or international organizations.

Why this role matters

World Vision is strengthening how we care for our people through a more intentional, learning-driven, and systems-based approach to staff care and well-being.

Sustainable well-being is built locally, relationally, and over time. This role exists to strengthen the ability of national and regional teams to design, adapt, and lead their own well-being initiatives in ways that are meaningful within their contexts and aligned with our global Staff Care and Well-being Strategy and Theory of Change.

If you have ever sat in a national or regional office thinking, “This framework makes sense, but it needs to feel usable here,” this role may be for you.\

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Key Responsibilities

Capacity Building & Training Design

  • Develop and deliver training modules and learning resources tailored to field teams
  • Co-design leadership and peer supporter training with local focal points
  • Build regional networks of practice to sustain learning and collaboration

Field Engagement & Partnership Development

  • Collaborate with regional/national offices to contextualize global frameworks
  • Support staff care integration into field strategies and emergency preparedness
  • Strengthen local ownership via partnership with P&C and field leadership

Knowledge Sharing & Peer Learning

  • Facilitate communities of practice across regions
  • Document and share field-led innovations and lessons
  • Promote South–South learning and cross-regional exchanges

Monitoring, Evaluation & Learning (MEL)

  • Track capacity-building efforts and uptake of staff care practices
  • Collect feedback to refine approaches and materials
  • Contribute data to Theory of Change indicators and organizational reporting
  • Self-directed learning to maintain currency on industry trends, research, practices and key actors in training, communications, and staff well-being.

Cross-Functional Collaboration

  • Collaborate with SSR, Risk, and Emergency Management on field integration
  • Engage Comms and HR on awareness materials and training rollouts

Required Skills, Knowledge and Experience

  • Bachelor’s degree (or above) in: Employee Well-being, Psychology, Sociology, Training, Adult Learning, or significant work experience in these disciplines. 
  • Professional Certifications and Professional Memberships considered an advantage.
  • Minimum 7 years’ experience in organizational development, capacity building, or humanitarian staff care
  • Proven experience developing and delivering training in multicultural settings
  • Experience building partnerships across field, regional, and global levels
  • Ability to adapt frameworks to diverse cultural and operational contexts
  • Fluency in English, fluency in additional languages considered an advantage

Preferred Skills, Knowledge and Experience

  • Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
  • Familiarity with adult learning methodologies and coaching.
  • Experience managing peer support or field-based psychosocial initiatives.
  • Multilingual capacity strongly preferred.
  • Proven advising capabilities with the ability to influence widely across a diverse international organisation.
  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
  • Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
  • Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills
  • Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
  • Strong coaching and consulting competences.

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How to Apply

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