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Technical Service Specialist Job
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Job Objective:
Act as the primary technical contact for customers, driving IMCD’s food product innovation through bench work, prototype development, and technical support at customer projects, demos, and industry events.
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Key Responsibilities:
- Customer Technical Support Provide formulation guidance and troubleshooting to customer R&D teams, driving business growth and meeting technical KPIs.
- Sales & Project Pipeline – Collaborate with sales to identify and track key projects in SalesForce, ensuring strategic growth.
- Laboratory Work Conduct and document lab trials translating customer needs into innovative solutions.
- Technical Training – Deliver training sessions and seminars to customers and sales teams.
- Documentation & Analysis – Create technical materials and effectively communicate lab findings to stakeholders.
- Product Development – Develop prototype formulation library and ensure timely project completion.
- Global Collaboration – Participate in international technical teams and build relationships with supplier experts.
- Lab Management – Maintain equipment, housekeeping standards, and operational efficiency.
Qualifications
- Bachelor of Science degree in Food Science or a related food industry discipline
- 3-5 years’ experience in Food New Product Development
- Strong formulation and food application expertise
- Proficiency in digital tools such as Salesforce, Alchemy, or similar systems
- Excellent communication skills with fluency in English
- Customer-focused, collaborative, and commercially aware
- Self-driven, innovative, and strategically minded
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How to Apply
Interested candidates should submit their CV and cover letter detailing relevant experience to consulting@huresco.net by 20th February 2026.Please indicate “Technical Service Specialist” as the subject line of your email. Only shortlisted candidates will be contacted.
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