Systems Administrator Job KeNIC
IT Jobs. KeNIC Jobs
Job Purpose
The System Administrator is a member of the team that operates and maintains KeNIC systems and infrastructure.
Their focus is on application development and deployment; system and network administration of robust high-performance and scalable infrastructure.
Main Duties/Key Accountabilities
- Supports maintenance of technical systems including ensuring uptime, security and ongoing update/upgrades for improvement.
- Provides technical support using available ticket system and/or phone call support for all technical issues both internal and external.
- Builds and maintains documentation of all KeNIC systems and infrastructure plus assist in creating user manuals.
- Monitors system(s) performance, troubleshooting issues and submits regular reports on the same.
- Back up data consistently and test restore procedures
- Develop recovery plans for outages or cyberattacks
Responsibilities
- Maintains all critical KeNIC software applications and infrastructure systems by installing and configuring software, hardware and networks ensuring uptime, security and utilization of new technologies.
- Owns projects as assigned by the Technology, Information and Security Manager, creates workplan and manages deliverables as per project scope.
- Supports the Technology, Information and Security Manager in development of strategic initiatives and budget forecasting to support business growth.
- Develops expertise and trains technical staff on existing and new technologies for KeNIC systems.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Manages infrastructure equipment maintenance and tracking the maintenance schedule
- Maintains quality service by establishing and enforcing organization standards.
- Any other duty as assigned by department head.
Education and Experience
- Diploma in IT, computer science or any other IT related field
- Minimum 3 years’ experience in an IT field
- Any Other certificates in IT courses
Required competencies
- Project management – Timely planning and execution of projects
- Results Oriented – Focuses on desired outcomes and how best to achieve them in order to get the job done and ensures that talent management outputs are linked to the overall achievement of the company’s strategic goals.
- Planning & Organizing – Proactively empowers others to make decisions, perform tasks or take responsibility for completing tasks by assigning responsibilities and authority in consideration of their capacity and competency .
- Problem Solving – Detects and Faces challenges to identify causes by employing an analytical and creative approach ,thereafter utilizing information and linkages to resolve them
- Analytical – Identifies and defines problems, extracts key information from data and develops workable solutions for the problems identified.
- Presentation Skills – Ability to deliver a message clearly and effectively to an audience
- Creative – Develops fresh innovative ideas that provide solutions to all types of workplace challenges outside the usual practices
- Team work – Practices optimism and has good attitude towards others and work, and actively promotes cooperation and commitment towards alignment to and achievement of shared goals and objectives, while showing due regard for self and others, allowing room for and tolerating input by others. Is willing to gather learnings from honest mistakes
- Commercial Awareness – Understands the key business drivers and enablers that lead to business or organizational success.
- Agility – Responds to changing business needs, conditions, and work responsibilities and evolves to keep up with technological advancements that improve systems
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