Support Specialist Job (40K)

Admin Jobs

• Location: 100% On-Site – Westlands, Nairobi, Kenya Schedule:
• Training: Monday to Friday, 4:00 PM – 12:00 AM (Kenya Time)
• Operations: Monday to Sunday, availability required between 4:00 PM – 4:00 AM
• Days Off: Sunday + 1 weekday of your choice
• Salary: 40,000 KES (Gross Pay) + 10,500 KES Transport Allowance

Job Description

As a Support Specialist, you will handle incoming calls from consumers, tire installers, and wholesale distributors. Your role involves assisting with inquiries related to specific tires or existing orders. This is a full-time position requiring proactive and professional communication across multiple channels—phone, chat, and email. You’ll be expected to switch between channels as needed to ensure seamless support.

What We’re Looking For

• 6–12 months of customer service experience
• English proficiency: B2+ to C1 level
• Enthusiastic about solving complex issues
• Versatile and adaptable to daily operational needs
• Experience in retention or sales is a plus
• Stable and consistent employment history
• Technically savvy is a MUST – confident using modern tools and platforms

How to Apply

Ready to join a fast-paced, customer-focused team in Nairobi? Apply now and be part of a growing support operation!

elevateyourlinkedinwithgiks@gmail.com