Senior Relationship Manager – Western Region Job NCBA

Banking Jobs, NCBA Group Jobs. Responsible for managing commercial banking clients, developing new business, growing customer portfolios, preparing credit proposals, and ensuring strong customer retention and satisfaction. Requires a relevant bachelor’s degree in business, finance, banking, or a related field. The position is based in Nairobi and requires on-site work.

Key Responsibilities

• Manage a portfolio of corporate customers within the western region; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned sector in line with the Bank’s strategy.
• Apply experience in corporate relationship management to develop and implement account plans for new and existing portfolio within the assigned sector target market, recommend, structure and sell solutions that address the customers’ needs, with the support from the solution/product teams in order to meet assigned goals and targets.
• Customer acquisition, satisfaction, growth and retention are critical to succeed in this role.

Core Value Behaviours

• Driving for Results Intermediate
• Business Savy Intermediate
• Selling the Vision Intermediate
• Fostering Collaboration Intermediate
• Responsiveness Intermediate
• Coaching & Developing Others Intermediate
• Building Trust Intermediate
• Openness Intermediate
• Building Organizational Talent Intermediate
• Empowerment & Delegation Intermediate

How to Apply

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