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Senior Operations Analyst Job Glovo
Project Management Jobs, Glovo Jobs.
Responsibilities
- Understand Kenya’s operational challenges in order to adapt the strategy and maximize the results
- Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
- Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo’s KPIs
- Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
- Use your data visualization skills, in order to support delivered messages in the most efficient way.
- Have a blank page for you to create! We don’t stick to a single playbook, and we expect you to build your own as the business and market evolves
- Report directly to the Head of Operations
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management where the demand is way higher than the supply
- Coordinate forecasts at a city level for 60 cities & improve it in consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales.
Qualifications
- Bachelor’s Degree in Engineering, Mathematics/Statistics, Economics
- Passion about analytics: you enjoy deep diving into problems to find the root cause
- Problem-solving skills: no problem is too small or too big
- Excel/Google Sheets proficiency is a must
- SQL proficiency is a must
- Python knowledge
- Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
- Exceptional verbal and written communication skills (English is a must)
- Proactive approach, great organisation skills and obsession with details
- An empathetic, inclusive and curious attitude
How to Apply
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