Sales Manager Mass & Middle Job KCB Bank, Nairobi, Kenya
Key Responsibilities
- Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual)
- Drive card utilization to deliver value to the bank through card usage.
- Direct, coordinate and manage Card Sales activities for the card sales team.
- Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.
- Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns,
- Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions
- Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance.
- Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms.
- Analyse market intelligence received from the sales teams and generate recommendations for product development/modifications.
- Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team.
Key Requirements
- Business Related Degree
- 4 years of experience in Card Issuing
- 3 years of experience in Sales
- 1 year of experience in Card Portfolio Management
- 2 years of experience in Card Services
- 1 year of experience in Relationship Management
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