Risk Consultant – General Insurance Claims Job Zamara
Insurance Jobs. Zamara Kenya Jobs
KEY ROLES & RESPONSIBILITIES
In more detail, the areas of responsibility include:
- Customer Service: Act as the primary point of contact, advising clients on procedures and providing updates in a professional and timely manner.
- Claims Processing: Registration, documentation, and analyse claims, including reviewing police reports and follow-up of general insurance claims (motor, property, liability, etc.).
- Liability Assessment: Determine if claims are valid based on policy terms and conditions. Guide the client accordingly and follow through with insurers.
- Settlement & Negotiation: Negotiate with insurers and other service providers (adjusters, investigators) to ensure fair and prompt settlement.
- Ensuring prompt payment for all documented claims.
- Assist in preparing claims reports and maintain the necessary registers.
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Other Duties
- Support compliance with internal procedures, insurer requirements, and regulatory guidelines.
- Perform general administrative duties related to the claims function.
- Help identify patterns in claim types, frequency and severity to support risk management for our clients
- Stay updated on industry regulations and legal precedents that could impact claim outcomes
EXPERIENCE & PERSONAL QUALITIES
The following experience is preferred:
- Bachelor’s degree in Business, Finance, Insurance, or related field.
- Diploma in insurance is an added advantage
- 1 – 3 Years work related experience
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Strong organizational and documentation skills.
- Good verbal and written communication skills.
- High level of integrity, professionalism, and confidentiality.
- Willingness to learn and ability to work in a team environment.
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How to Apply
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