Receptionist Job Mogo Finance

Administration Jobs, Mogo Finance Jobs. Receptionist manages front-office operations and administrative support, requiring a Diploma/Certificate in Front Office, Business Admin, or Customer Service, and 1–2 years reception/admin experience. Full-time role in Nairobi.

Job Purpose

To serve as the first point of contact for visitors, clients, employees, and other stakeholders, ensuring a professional, welcoming, and efficient reception experience. The Receptionist will manage front-office operations, telephone communications, visitor coordination, and general administrative support to facilitate smooth day-to-day office operations.

Responsibilities

Guest Management:

• Ensure the reception desk is always manned and that all visitors and Mogo staff always display their identification tags.
• Collect visitors’ information and direct them to the individual they are meeting.

Travel Management

• Flight Booking – Book return tickets for staff after a travel request has been raised and duly approved.
• Car hire for staff on business trips.
• Reconcile and submit transport invoices.

Accommodation

• Book appropriate hotel accommodation for staff, adhering to the Travel Policy and ensuring price comparisons and adherence to guidelines for non-contracted locations.
• Keep an updated list of partner hotels in the admin documents.
• Look for new hotels.

Business Cards and Staff IDs

• Process business card requests for staff.
• Process new staff IDs for non-HQ staff & keep updated records of: Forgot IDs, Guest badges & Visitor badges

Health & Safety Supplies

• First Aid Compliance: Ensure that all floors at HQ are equipped with First Aid boxes to meet compliance requirements.
• Fire Extinguishers: Support compliance by ensuring fire extinguishers are supplied and in good condition.

Office maintenance

• Monthly fumigation: Request fumigation to be carried out on all floors every 2 weeks
• Routine cleaning maintenance: This entails repainting meeting rooms, removal of cobwebs (organize with service provider thorough cleaning over the weekend to be carried out monthly).

Maintenance of Water Tracker

• Maintain and update the tracker accurately to ensure proper record-keeping and to support monthly invoice reconciliation.

Reliever in Admin, needs basis

• Coverage rate: Ensures full coverage whenever the other receptionist is away. Be punctual in readiness to assume the role promptly.
• Responsiveness to Inquiries: ensure prompt and professional handling of calls, visitors, and internal queries.
• Provide necessary reservations for business trips for management and other staff members.

Requirements

Qualifications and Experience;

• Diploma/Certificate in Front Office Operations, Business Administration, Customer Service, Secretarial Studies, or a related field.
• At least one to two years of experience in reception, front-office operations, customer service, or administrative support.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using telephone systems, visitor registers, and office administration tools is an added advantage.

Required Skills & Competencies:

• Strong desire to learn along with professional drive. 
• Must be self-motivated with a willingness to take initiative and solve complex problems.
• Should be able to thrive in a fast-paced and sometimes high-pressure environment.
• Must have excellent analytical skills.
• Must be fluent in English and Swahili, both verbally and written

How to Apply

Click here to apply